HR professional with comprehensive background in managing diverse HR functions. Proven ability to enhance employee relations and drive organizational success through strategic HR planning. Known for fostering teamwork and adapting to dynamic workplace needs with strong communication and problem-solving skills.
Work History
Pay Roll Clerk
10 Months
FedEx | 10.2025 - Current
Processed employee wages, ensuring accuracy in overtime, commissions, bonuses, and deductions.
Maintaining payroll records including new hires, terminations, and leave of absences
Maintained payroll records for new hires, terminations, and leaves of absence to ensure compliance and accuracy.
Researching and resolving payroll-related questions for employees
Verified checks for cashing companies, ensuring authenticity and proper documentation.
Area Manager II
1 Year 7 Months
Amazon | 03.2024 - 10.2025
Developed and motivated team of 50-80 hourly associates, supporting their continuous growth and development
Analyzed and remedied declining safety, quality, and productivity trends to ensure operational standards
Monitored and managed labor, retention, loss prevention, and cost-driven impacts to optimize operations
Collaborated with support teams to identify opportunities within operations to implement plans for meeting business objectives
Supervised multiple projects from start through delivery by prioritizing needs, delegating assignments, identifying risk, and developing strategies to minimize these risks
HR Business Associate
2 Years
Amazon | 03.2022 - 03.2024
Managed HR functions including scheduling and payroll using HRIS systems like PeopleSoft, Oracle, Workday, Kronos, and ADP, ensuring accurate record-keeping and compliance.
Coordinated onboarding and exit interviews while mediating conflict resolutions, assisting with disciplinary actions, and developing performance improvement plans to enhance employee relations.
Identified areas of opportunity in the workplace to minimize potential risks and exposure by making recommendations on new or revised procedures, ensuring compliance with policy, legal, and regulatory requirements.
Collaborated with cross functional teams such as safety, operations, and IT to leverage company tools appropriately to elevate employee experience while fostering a safe work environment
Compiled weekly analysis for various HR statistics such as retention rates, disciplinary actions, employee survey metrics
HR Generalist
6 Years 7 Months
Cigna | 08.2015 - 03.2022
First point of contact for employee inquiries regarding benefits, pay, schedules, and policy
Audited and maintained timecards, monitored attendance trends, and facilitated payroll corrections to ensure accurate employee compensation
Audited, maintained and edited timecards, monitored attendance trends, and assisted in payroll corrections
Analyzed metrics such as attrition, attendance trends, and employee satisfaction using multiple HRIS to inform HR strategies
Coordinated site events to foster inclusivity, support development, and enhance engagement across departments and teams
Education
Bachelor’s - Business Administration
Strayer University | Memphis | 05-2020
Skills
Proficient in MS Office
Work Day
PeopleSoft/Oracle
ServiceNow
Kronos
ADP Admin
Data management
Employee Training
Project Management
Workforce planning
Accomplishments
Amazon In 2025, Selected for Amazon’s Black LEAD Academy, mentoring new and aspiring leaders
Amazon - In 2024, I participated in several short-term talent acquisition assignments that lead to the hiring of over 300 Area Managers nationwide
Timeline
Pay Roll Clerk
FedEx
10.2025 - CurrentRead More
Area Manager II
Amazon
03.2024 - 10.2025Read More
HR Business Associate
Amazon
03.2022 - 03.2024Read More
HR Generalist
Cigna
08.2015 - 03.2022Read More
Strayer University
Bachelor’s from Business Administration
Read More
RECENT CAREER HIGHLIGHTS
Amazon In 2025, Selected for Amazon’s Black LEAD Academy, mentoring new and aspiring leaders
Amazon - In 2024, I participated in several short-term talent acquisition assignments that lead to the hiring of over 300 Operation Area Managers nationwide
Ops Manager – Procure to Pay & Order to Cash at Accenture Solutions Pvt. LtdOps Manager – Procure to Pay & Order to Cash at Accenture Solutions Pvt. Ltd