Alisha Hinman
Dacono,CO
Summary
Dedicated and reliable professional with extensive experience in customer service, food preparation, and maintaining organized, efficient workspaces. Recognized for remaining calm under pressure while collaborating effectively with diverse teams and ensuring a positive customer experience. Quick to learn new tasks and adaptable to change, consistently punctual and committed to upholding cleanliness, safety, and operational efficiency. Passionate about delivering exceptional service and contributing to a harmonious work environment.
Overview
9
9
years of professional experience
Work History
Crew Member
Bills Game World
01.2024 - Current
- Manage all cleanliness and help fix small repairs for pinball and arcade machines
- Performed thorough cleaning of assigned areas, including dusting, sweeping, mopping, and vacuuming
- Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
- Maintained a clean and organized work area at all times for optimal productivity
- Followed specific instructions for handling delicate materials or surfaces during the cleaning process
- Maintained knowledge of industry best practices in order to continuously improve skills and techniques
Server/Hostess
Chili's
01.2023 - 10.2023
- Greet guests at the door with friendly energy
- Manage the waitlist and quote wait times
- Seat guests in a balanced, organized way so servers don’t get swamped
- Keep the front area tidy including menus, floors and host stand
- Answer phone calls, take to-go orders, and handle curbside pickup
- Help guests with questions about the menu or restaurant
- Welcome guests to the table and take food/drink orders
- Suggest menu items
- Enter orders accurately into the POS
- Deliver food and drinks quickly and with a smile
- Check in with guests during the meal, refill drinks, handle requests
- Process payments
- Clean and reset tables
- Work with the kitchen, bar, and fellow servers and employees to keep everything flowing
- Follow health and safety standards
Bartender/Server
Trailside Saloon
03.2019 - 06.2019
- Verify identification and age requirements of customers.
- Mix traditional and creative cocktails and drinks.
- Clean glasses , behind the bar and bar utensils.
- Make suggestions based on customer tastes and preferences.
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Took customer orders accurately and efficiently, ensuring all special requests were communicated to the other bartenders
- Prepared and served a variety of cold beverages and specialty drinks
- Maintained cleanliness of the entire bar by regularly cleaning tables, counters, equipment, and restocking supplies
Cafe Crew Member
Sam's Club
06.2017 - 11.2017
- Prepare and serve cafe menu items (pizza, pretzels, hot dogs, etc.)
- Take member orders and operate the register
- Practice proper food handling and sanitation
- Restock condiments, cups, napkins, and other supplies
- Keep prep areas, counters, and dining spaces clean
- Handle opening and closing duties
- Monitor product freshness and rotate items
- Provide friendly, helpful member service
- Wash dishes, utensils, and equipment
- Clean and wash all dishes and pizza pans at the end of the day
Team Member/Cashier
Target Logistics
03.2017 - 11.2017
- Assisting guests with choosing phones, explaining features, and comparing models.
- Activating phones, setting them up, transferring data, and troubleshooting basic issues.
- Working with carriers (AT&T, Verizon, etc.) to handle activations and plan questions
- Helping guests find the right headphones, TVs, gaming consoles, tablets, smart home devices, etc.
- Explaining the differences between brands and guiding people based on their budget and needs.
- Recommending accessories like cases, chargers and screen protectors
- Installing screen protectors
- Setting up devices out of the box
- Pairing Bluetooth accessories
- Helping with login issues or showing guests how to use features
- Helped with electronics target team
Education
G.E.D. -
Pathways Future Center
Thornton, CO09.2019
Skills
- Customer Service Experience
- Basic software navigation skills
- Serving Experience
- Grocery Experience
- Restaurant Experience
- Kitchen Experience
- Sales Experience
- Proficient In Managing Multiple Tasks
- Strong Organizational Skills
- Commercial Cleaning
- Cash Register
- Host/Hostess
- Bartending
- Communications
- Organizational cleaning skills
- Food service
Languages
English
Interests
- Cooking
- Watching Movies and TV Shows
- Outdoor Recreation
- Learning new cooking techniques and expanding my culinary skills
- Camping
- Music
- Swimming
- Road Trips
- Big On Sports , Watching The Denver Nuggets Or The Denver Broncos
Timeline
Crew Member
Bills Game World
01.2024 - Current
Server/Hostess
Chili's
01.2023 - 10.2023
Bartender/Server
Trailside Saloon
03.2019 - 06.2019
Cafe Crew Member
Sam's Club
06.2017 - 11.2017
Team Member/Cashier
Target Logistics
03.2017 - 11.2017
G.E.D. -
Pathways Future Center