Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Alisha Huggins

Norman,OK

Summary

Seasoned Administrative Technician with background in managing office operations, maintaining records and providing excellent customer service. Possess strong communication skills, adept at managing multiple tasks simultaneously and meeting deadlines. Have initiated process improvements to enhance efficiency and accuracy in previous roles.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Technician III

JD MCCARTY CENTER
Norman, USA
06.2023 - Current
  • Serve as primary administrative support for pediatric physical, occupational, and speech therapy teams, ensuring efficient clinic operations for a high-volume outpatient setting
  • Manage daily therapist schedules, including coordination of 30-, 45-, and 60-minute appointments across multiple disciplines
  • Maintain and update therapy referral waitlists; conduct family outreach to confirm ongoing interest and communicate estimated wait times
  • Provide professional and compassionate communication with families, therapists, and outside providers
  • Handle multi-line phone system, manage voicemails, and direct inquiries appropriately
  • Collaborate closely with therapy teams to support patient care delivery, program planning, and coordination
  • Support children and families in navigating therapy services with empathy, patience, and professionalism

Direct Care Specialist

JD MCCARTY CENTER
Norman, USA
11.2018 - Current
  • Caring for 2-3 special needs children nightly.
  • Take part in preparing meals.
  • Ensure cleanliness of day area, kitchen, bedrooms, bathrooms, toys, and play areas adherence to safety standards.
  • Provide correct treatment plan for each child.
  • Ensure patient's behavior plan is followed daily.
  • Responsible for charting children's food intake, urine and bowel outtake, and movements throughout the night.
  • Report to nursing, other staff and parents about daily activities and children's learning progress.

Daycare Teacher

Creative Kids Learning Center
Norman, USA
10.2017 - 08.2018
  • Caring for children from 10 months of age to 18 months of age.
  • Take part in preparing meals.
  • In charge of planning weekly lesson plans, communicating with assistant teacher weekly plans and crafts.
  • Supervise assistant teacher's teaching skills and interaction with the children.
  • Ensure cleanliness of classroom, toys, and play area adherence to safety standards.
  • Enforce child discipline, if needed.
  • Teach daily lessons and organize daily crafts.
  • Report to parents and child's learning progress and daily activities.

Direct Care Specialist

JD MCCARTY CENTER
Norman, USA
06.2016 - 04.2018
  • Caring for 1-2 special needs children.
  • Take part in preparing meals.
  • Ensure cleanliness of day area, kitchen, bedrooms, bathrooms, toys, and play areas adherence to safety standards.
  • Provide correct treatment plan for each child.
  • Ensure patient's behavior plan is followed daily.
  • Responsible for charting children's food intake, urine and bowel outtake, therapies and movements throughout the day.
  • Report to nursing, other staff and parents about daily activities and children's learning progress.

Daycare Teacher

KINDER KOLLEGE
Ada, USA
10.2015 - 06.2016
  • Caring for children ages three and four.
  • Take part in preparing meals.
  • In charge of planning weekly lesson plans, communicating with assistant teacher weekly plans and crafts.
  • Supervise assistant teacher's teaching skills and interaction with the children.
  • Ensure cleanliness of classroom, toys, and play area adherence to safety standards.
  • Enforce child discipline, if needed.
  • Teach daily lessons to children, and organize daily crafts.
  • Report to parents about child's learning progress, and daily activities.

Education

None -

East Central University
Ada, OK

None -

Southwestern Christian University
Bethany, OK

High school or equivalent -

Asher High School
Asher, OK

Skills

  • Schedule management
  • Patient coordination
  • Referral processing
  • Time management
  • Effective communication
  • Team collaboration
  • Problem solving
  • Organizational skills
  • Detail orientation
  • Microsoft office expertise
  • Calendar management
  • Office equipment operation
  • Inventory management
  • Customer and client relations
  • Scheduling and calendar management
  • Office administration
  • Microsoft office
  • Attention to detail
  • Multitasking and time management
  • Reliability
  • Electronic health records
  • Patient communication
  • Health care collaboration
  • Referral tracking

Certification

  • CPR Certification
  • First Aid Certification

Personal Information

Authorized To Work: US for any employer

Timeline

Administrative Technician III

JD MCCARTY CENTER
06.2023 - Current

Direct Care Specialist

JD MCCARTY CENTER
11.2018 - Current

Daycare Teacher

Creative Kids Learning Center
10.2017 - 08.2018

Direct Care Specialist

JD MCCARTY CENTER
06.2016 - 04.2018

Daycare Teacher

KINDER KOLLEGE
10.2015 - 06.2016

None -

East Central University

None -

Southwestern Christian University

High school or equivalent -

Asher High School

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Alisha Huggins