Alisha Hutchins
Phenix City,Alabama
Summary
Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales. Works well independently and as part of dynamic teams. Skilled at collaborating with fashion designers on product placement, store displays and marketing material for new clothing launches and promotions.
Overview
12
12
years of professional experience
Work History
Cook
Burger King
08.2011 - 04.2013
- Critical thinking
- Responsible
- Customer service
- Equipment Operation
- Safety and compliance
- Routine cleaning
- Safety program understanding
- Effective communication skills
- Following directions
- Also keeping work area nice neat and cleaned.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Sales Representative
Avon Products
08.2014 - 04.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
Cashier
Burger King
02.2014 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Assembly Worker
Wellborn Forest Products
11.2015 - 06.2016
- Completed assigned tasks quickly to decrease production time.
- Followed detailed assembly instructions, processes and procedures.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Notified supervisor of issues with equipment or production.
- Visually inspected devices for defects and placed defective items into reject bin.
- Assembled cabinets, door frames, and accessories items to specification.
Customer Sales Representative
Afni Call Center
06.2016 - 08.2016
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Described product highlights and benefits to help guide purchasing decisions.
- Contacted potential customers to capitalize on sales opportunities.
Retail Sales Associate
Dollar General
09.2016 - 03.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assembly Worker-Quality Control Inspector
Samlip AL
07.2019 - 11.2020
- Monitored performance and generated reports detailing quality of product and defect rates
- Created and deployed best practices to improve efficiency and reduce defects
- Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes
- Sampled 100% of products for detailed analysis
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
Assembly Line Worker
Wellborn Forest Products
11.2020 - 07.2021
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Assisted quality assurance by inspecting items and removing defective parts.
- Boxed, labeled, and transported items to support assembly operations.
CNA in Training
Bill Nichols State Veterans Home
07.2021 - 08.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Provided customized care according to individual health plan.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Worked alongside certified nursing assistants to check vitals and tend to patient needs.
- Organized and managed patient charts and files.
- Cleaned and sterilized medical instruments and disposed of contaminated supplies.
Sorter
Aptar
09.2021 - 11.2021
- Utilized sorting systems to sort items fast and accurately.
- Stacked items according to weights, sizes, types, and picking priorities.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Followed company policies and procedures to produce consistent work results.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
Laundry Supervisor
Grand National: Marriott Resort
09.2021 - 09.2022
- Managed laundry sorting, washing, drying, and ironing.
- Adhered to safety protocols by enforcing proper equipment usage.
- Communicated repair needs to maintenance staff.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Retail Merchandiser
Premium
02.2023 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
- Utilized visual merchandising techniques to effectively showcase products in retail stores.
Education
Master of Arts - Early Childhood Education
Grand Canyon University
Phoenix, AZ12.2024
Bachelor of Arts - Business Administration
South University
Montgomery, AL09.2020
High School Diploma -
Central High School of Coosa County
Rockford, AL05.2013
Skills
- Proper Storage Procedures
- Consultative Sales Approach
- Department Organization
- Concise Time Management
- Persuasive Techniques
- 3D Visualization
- Problem-Solving Strengths
- Reading Comprehension
- Welding Tool Operation
- Pallets Loading
- Team Communication and Collaboration
- Hand Assembly Operations
- Customer Needs Assessments
Timeline
Retail Merchandiser
Premium
02.2023 - Current
Sorter
Aptar
09.2021 - 11.2021
Laundry Supervisor
Grand National: Marriott Resort
09.2021 - 09.2022
CNA in Training
Bill Nichols State Veterans Home
07.2021 - 08.2021
Assembly Line Worker
Wellborn Forest Products
11.2020 - 07.2021
Assembly Worker-Quality Control Inspector
Samlip AL
07.2019 - 11.2020
Retail Sales Associate
Dollar General
09.2016 - 03.2017
Customer Sales Representative
Afni Call Center
06.2016 - 08.2016
Assembly Worker
Wellborn Forest Products
11.2015 - 06.2016
Sales Representative
Avon Products
08.2014 - 04.2015
Cashier
Burger King
02.2014 - 08.2015
Cook
Burger King
08.2011 - 04.2013
Master of Arts - Early Childhood Education
Grand Canyon University
Bachelor of Arts - Business Administration
South University
High School Diploma -
Central High School of Coosa County