Alisha Inman
Louisville,TN
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
3
3
years of professional experience
Work History
Uber Delivery Driver
Uber Eats
05.2020 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Shift Lead/Delivery Driver
Pizza Hut
02.2023 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Interpreted maps and followed written and verbal directions.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Server
Shoneys
11.2021 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Heritage High School
Maryville, TN05.2017
Skills
- Route Logs
- Customer Service
- Order Picking and Processing
- Map Reading Skills
- Route Management
- Time Management
- Shipping and Packaging
- Money Transfers
- Loss Prevention Strategies
- Effective Listening and Communication
- Station Preparation
- Dropping Safe Cash
- Restaurant Operation
- Vendor Contracts
Timeline
Shift Lead/Delivery Driver
Pizza Hut
02.2023 - 05.2023
Server
Shoneys
11.2021 - 07.2022
Uber Delivery Driver
Uber Eats
05.2020 - Current
High School Diploma -
Heritage High School