Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alisha K. Brooks

Pinehurst

Summary

Desire to start a new opportunity by utilizing my excellent organizational and communication skills; which involves personal management, training, multitasking, and problem solving. My ultimate goal is customer satisfaction and leadership. By being a positive team member working hard to reach goals, I can help others achieve their goal.

Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Data Entry Clerk

Specialty Sports Venture
08.2006 - 04.2008
  • Data Entry Clerk, @ Specialty Sports Venture
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Created and maintained data entry logs to track data entry activities.
  • Enhanced decision-making with provision of accurate and up-to-date data reports.
  • Maintained files, records, and chronologies of entry activities.
  • Taught new hires how to navigate through AS400/JDA systems.

Supervisor

Convergys
  • Supervisor @ Convergys
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.

Janitor

Whayne Enterprises
  • Janitor, @ Whayne Enterprises

Home Provider

Solutions Direct
  • Home Provider, @ Solutions Direct

Asset Protection Associate

Walmart
01.2025 - Current
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Greet customers entering the building.
  • Train new hirers
  • Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.

Skin Specialist

LELE Body Cream
01.2001 - 01.2024
  • Skin Specialist, LELE Body Cream
  • Open store and run the day-to-day operation.
  • Set prices and advertisements. Inventory control. Maintain all social media and websites.
  • Set policies and procedures.
  • Created all products for the company

Owner

Gift Shop
05.2017 - 05.2018
  • Experience Owned and Operated Gift Shops
  • Years 5/17-5/18

Asset Manager

Primerica
01.2016 - 01.2018
  • Helped families organize financial outlook
  • Properly Protected families/ individuals with life Insurance
  • Proactively identified areas for process improvement, driving increased efficiency throughout the organization.
  • Managed risk by conducting thorough due diligence and regular portfolio reviews.

Entrepreneur

Clean Streak Cleaning service
01.2000 - 01.2014
  • Entrepreneur of Clean Streak Cleaning service
  • Years 2000-2014

Food and Nutrition specialist

Denver Public Schools
01.2009 - 01.2012
  • Food and Nutrition specialist, Denver Public Schools
  • Years 2009-2012

Nursery teacher/Youth Minister

Scott UMC
01.1998 - 01.2008
  • Nursery teacher/Youth Minister@ Scott UMC
  • Years 1998-2008

Personal Financial Consultant

Brooks Inc LLC
02.2019 - Current
  • Advised clients on portfolio allocation and various investment types.
  • Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
  • Evaluated financial reporting systems, accounting and collection procedures and investment activities to make recommendations for changes to procedures, operating systems, budgets and other financial control functions.
  • Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
  • Locate property to sale or purchase, Assist in the lending process by creating credit profiles and suggesting preferred lenders for our clients. Manage rental property and repair/ maintenance.
  • Educated clients on various investment products, empowering them to make informed decisions regarding their financial future.

Education

G.E.D -

Emily Griffith

Technologies/Horticultural Management

Pickens Tech

Associates - Business Administration

Parks College

Skills

  • Proficient at problem solving, Ambitious, strong work ethic, and open to new ideas, I have a do what it takes mentality Handling high volumes of customers
  • Administrative support
  • Strong interpersonal skills
  • Fast learner
  • Ability to plan and execute
  • Resourceful
  • Project management
  • Multitasking and organization
  • Detail oriented
  • Creative minded, A positive attitude, Professionalism and Integrity, Desire an opportunity for management

Accomplishments

  • Improved customer satisfaction ratings by 80% by being transparent throughout my projects leading to several referrals.
  • Collaborated with team of 12 in the development of 6 properties throughout Houston.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 100 staff members.
  • Led over 10 projects that were all completed within budget and on schedule.

Certification

  • Heart saver AED American Heart Association
  • Medical Administration
  • Financial Planning\ Life Coach
  • Life Insurance Producer
  • Trauma Informed Care training
  • Keyboarding and file Maintenance skills
  • Ability to use software to develop spreadsheets, databases, and do word processing

Timeline

Asset Protection Associate

Walmart
01.2025 - Current

Personal Financial Consultant

Brooks Inc LLC
02.2019 - Current

Owner

Gift Shop
05.2017 - 05.2018

Asset Manager

Primerica
01.2016 - 01.2018

Food and Nutrition specialist

Denver Public Schools
01.2009 - 01.2012

Data Entry Clerk

Specialty Sports Venture
08.2006 - 04.2008

Skin Specialist

LELE Body Cream
01.2001 - 01.2024

Entrepreneur

Clean Streak Cleaning service
01.2000 - 01.2014

Nursery teacher/Youth Minister

Scott UMC
01.1998 - 01.2008

Janitor

Whayne Enterprises

Home Provider

Solutions Direct

Technologies/Horticultural Management

Pickens Tech

Associates - Business Administration

Parks College

Supervisor

Convergys

G.E.D -

Emily Griffith
Alisha K. Brooks