Alisha Khanal
Hollister.Co
GRANDRAPIDS,MI
2
Languages
1
Certification
3
years of professional experience
Customer-focused Retail Professional experienced in store operations, team leadership, and strategic planning. Achieved positive shopping experiences and enhanced team performance through effective problem-solving and collaboration. Focused on driving business success while adapting to changing needs.
Work History
Key Leader
2 Years 7 Months- Led store opening and closing procedures, maintaining brand standards and secure cash handling.
- Resolved customer concerns promptly, supporting positive shopping experiences and repeat business.
- Trained associates on sales floor service, fitting room support, and operational expectations.
- Coordinated daily task execution to keep merchandising, recovery, and stock presentation consistent.
- Monitored sales floor activity, ensuring fitting rooms, registers, and backroom remained organized.
- Supported visual merchandising updates, following company guidelines for product placement and presentation.
- Assisted with register operations, transaction accuracy, and basic loss prevention practices.
- Communicated shift priorities clearly, helping team stay aligned on service and operational goals.
Education
Associate of Arts - Health Sciences
High School Diploma
Skills
Operations management
Inventory management
Merchandising execution
Customer focus
Customer service
Cash handling
Data decision-making
Staff training
Staff scheduling
Loss prevention
Employee engagement
Team motivation
Time management
Multitasking
Team collaboration
Excellent communication
Certification
Certification in Communication
Languages
Nepali
Native or Bilingual
English
Native or Bilingual
Timeline
Key Leader
Hollister.Co
03.2024 - CurrentRead More
Grand Rapids Community College
Associate of Arts from Health Sciences
Read More
East Kentwood High School
High School Diploma
Read More