Alisha Kinsland
Tacoma,WA
Summary
I am a 20 year + employee in social services, known for high productivity and efficient task completion. I Posses specialized skills in case management, mental health support, crisis intervention, and motivational interviewing, ensuring clients receive comprehensive care and guidance. I Excel in communication, active listening, and empathy, leveraging these soft skills to foster strong relationships and promote positive outcomes for individuals navigating mental health and life challenges.
Overview
21
21
years of professional experience
Work History
Certified Peer Specialist
MultiCare Behavioral Health
Puyallup, WA
09.2022 - Current
- Provided supportive counseling and coaching to clients facing emotional challenges.
- Developed educational materials related to mental health awareness and self-care.
- Facilitated group sessions on topics such as stress management, relapse prevention, and healthy communication.
- Performed outreach activities to connect individuals with available community resources.
- Encouraged clients to engage in social activities that promote positive coping skills.
- Led discussion groups focused on developing problem-solving techniques.
- Provided education about mental illness symptoms, medications, treatment options.
- Actively listened to client concerns without judgment or bias while maintaining confidentiality.
- Modeled behaviors, educated patients, and motivated change to improving life skills and coping mechanisms.
- Helped individuals connect with program resources for further support and treatment assistance.
- Assisted clients with determining goals, planning steps, and reaching treatment objectives.
- Supported clients in understanding issues with problem and taking steps toward recovery by pulling from personal background in area.
- Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.
- Assisted individuals in identifying and capitalizing on personal interests, goals and strengths.
- Promoted skill building to support activities of daily living.
- Planned service activities to promote community interaction.
- Utilized de-escalation techniques aligned with trauma-informed care to drive intervention strategy for participants in crisis.
- Performed tasks to assist and support individuals in regaining independence within community.
- Maintained accurate records of client progress in accordance with HIPAA regulations.
Care Coordinator
Kitsap Mental Health Services
Port Orchard, WA
12.2021 - 05.2022
- Provided case management services to ensure the delivery of quality of care.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Conducted initial assessments and evaluations of patient's needs.
- Developed individualized service plans based on assessment findings.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Maintained accurate client records in accordance with agency policies and procedures.
- Educated clients on available resources and services within their communities.
- Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Provided emotional support to patients dealing with difficult health issues.
- Maintained records management system to process personnel information and produce reports.
Behavioral Health Technician
RI International
Fife, WA
09.2017 - 10.2019
- Provided crisis intervention services to patients in need.
- Monitored patient safety in all areas of the facility.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Organized daily activities such as arts and crafts, games, music therapy., that promote healthy coping skills.
- Provided emotional support to clients and patients dealing with difficult situations.
- Documented patient behavior, interventions completed and patient response to interventions.
- Documented behavioral incidents to keep accurate records.
- Responded promptly to any emergency situations that may arise within the facility.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Completed daily client rounds and tracked client movements.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Aided patients in performing activities of daily living.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Facilitated group therapy sessions with multiple patients.
- Conducted one-on-one counseling sessions with patients and families.
- Maintained accurate documentation of patient progress and treatments received.
Discharge Coordinator
RI International
Lakewood, WA
06.2016 - 09.2017
- Provided comprehensive discharge planning services to patients and families.
- Developed relationships with community organizations to facilitate continuity of care for discharged patients.
- Monitored patient progress throughout their stay in the hospital setting.
- Conducted pre-discharge meetings with patients and families to discuss aftercare plans.
- Evaluated readiness for discharge based on physical, psychological and environmental factors.
- Identified potential barriers that could delay or prevent safe discharge from the hospital environment.
- Acted as a resource person for family members providing support during patient's hospital stay.
- Planned visits with discharged patients in order to monitor progress towards treatment goals.
- Reviewed discharge instructions and prescription information for accuracy and delivered to patients at checkout.
- Assisted with the coordination of post-discharge services such as home health care and follow-up appointments.
- Provided education regarding medications, treatments, diet restrictions and self-care instructions upon discharge from the facility.
- Reviewed medical charts prior to discharge in order to detect any potential problems or inaccuracies.
Child and Family Social Worker
Department of Children, Youth and Families
Tacoma, WA
01.2016 - 06.2016
- Developed individualized service plans for each client based on assessments of the family's strengths and weaknesses.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
- Developed relationships with local schools and law enforcement agencies in order to facilitate communication between these entities when necessary.
- Worked collaboratively with other professionals involved in the care of a client in order to coordinate comprehensive care plans.
- Identified appropriate community resources and provided referrals for services.
- Conducted home visits with clients to assess family dynamics and identify potential areas of improvement.
- Counseled parents on proper child-rearing choices.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Arranged adoptions and found foster homes for abandoned or abused children.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
Peer Support Specialist/Peer Recovery Coach
RI International
Fife, WA
09.2011 - 10.2015
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Transported individuals safely to support meetings and medical appointments.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Referred individuals to outside resources and services for additional support.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Created a safe space for open dialogue about difficult topics such as shame, guilt, trauma, grief.
- Provided peer recovery support to individuals in early stages of recovery from substance use disorder.
- Conducted individual and group counseling sessions to help clients develop coping skills, personal insight, and relapse prevention strategies.
- Completed detailed documentation of sessions, patient notes and recommendations.
Case Manager
Catholic Community Services Of Western Washington
Tacoma, WA
11.2009 - 02.2011
- Provided crisis and housing intervention support for clients in homeless situations.
- Conducted initial assessments to determine client eligibility for programs and services.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assisted clients in setting realistic goals and developing action plans.
- Reviewed treatment plans against individual goals and healthcare standards.
- Provided referrals to appropriate medical, mental health, and social services.
- Conducted home visits to assess living conditions and support needs.
- Counseled clients on available resources within the community that could help meet their needs.
- Developed individualized care plans with input from clients and their families.
- Monitored client progress through regular follow-up contacts.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
Care Coordinator
Catholic Community Services Of Western Washington
Tacoma, WA
04.2004 - 11.2009
- Provided case management services to ensure the delivery of quality care to children, youth, and families in crisis.
- Provided crisis services as needed.
- Conducted initial assessments and evaluations of clients' needs.
- Developed individualized service plans based on assessment findings.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Facilitated referrals to community resources.
- Assisted in the development of discharge plans for clients transitioning out of care programs.
- Maintained records management system to process personnel information and produce reports.
Education
Bachelor of Arts - Criminal Justice/Sociology
Washington State University
Pullman, WA05-2003
Skills
- Peer support
- Mental health awareness
- Goal Setting
- Recovery planning
- Personal assessments
- Motivational Interviewing
- Trauma experience
- Substance abuse education
- Substance abuse support
- Social networking
- Emotional care
- Behavior Modeling
- Resource advocacy
- Recordkeeping understanding
- Documentation abilities
References
References available upon request.
Timeline
Certified Peer Specialist
MultiCare Behavioral Health
09.2022 - Current
Care Coordinator
Kitsap Mental Health Services
12.2021 - 05.2022
Behavioral Health Technician
RI International
09.2017 - 10.2019
Discharge Coordinator
RI International
06.2016 - 09.2017
Child and Family Social Worker
Department of Children, Youth and Families
01.2016 - 06.2016
Peer Support Specialist/Peer Recovery Coach
RI International
09.2011 - 10.2015
Case Manager
Catholic Community Services Of Western Washington
11.2009 - 02.2011
Care Coordinator
Catholic Community Services Of Western Washington
04.2004 - 11.2009
Bachelor of Arts - Criminal Justice/Sociology
Washington State University
Similar Profiles
Kimberly J. ApplebeeKimberly J. Applebee
Interim CNO -Behavioral Health Network at MULTICARE BEHAVIORAL HEALTHInterim CNO -Behavioral Health Network at MULTICARE BEHAVIORAL HEALTH
Ashley HansenAshley Hansen
Integrated Mental Health Therapist at MultiCare Behavioral Health NetworkIntegrated Mental Health Therapist at MultiCare Behavioral Health Network
Stuart KingStuart King
Director of Operations at Discovery Behavioral HealthDirector of Operations at Discovery Behavioral Health
Keyri De HaroKeyri De Haro
Administrative Assistant at Elite Fencing and LandscapingAdministrative Assistant at Elite Fencing and Landscaping
Leina MillsLeina Mills
Bartender at Lucky Silver TavernBartender at Lucky Silver Tavern