Alisha Kinsland
Tacoma,WA
Summary
A Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
MultiCare Health System
Puyallup, WA
09.2022 - 12.2024
- Provided one-on-one peer support services to individuals with mental health conditions in a clinical setting.
- Facilitated referrals to appropriate professionals when necessary.
- Assisted clients in developing coping skills and strategies to manage daily stressors.
- Encouraged positive behavior change through motivational interviewing techniques and supportive counseling approaches.
- Collaborated with multidisciplinary teams such as psychiatrists, psychologists, social workers. to coordinate care plans for each client.
- Developed individualized plans for clients based on their needs, interests, strengths, and preferences.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Transported individuals safely to support meetings and medical appointments.
- Completed detailed documentation of sessions, patient notes and recommendations.
Behavioral Health Technician
RI International
Fife, WA
11.2017 - 10.2019
- Monitored patient safety in all areas of the facility.
- Responded promptly to any emergency situations that may arise within the facility.
- Provided crisis intervention services to patients in need.
- Facilitated group therapy sessions with multiple patients.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Documented patient behavior, interventions completed and patient response to interventions.
- Documented behavioral incidents to keep accurate records.
Discharge Coordinator
RI International
Lakewood, WA
08.2016 - 08.2017
- Provided comprehensive discharge planning services to patients and families.
- Monitored patient progress throughout their stay in the hospital setting.
- Collaborated with physicians, nurses, social workers and other healthcare professionals to coordinate efficient discharges.
- Assisted with the coordination of post-discharge services such as home health care and follow-up appointments.
- Reviewed medical charts prior to discharge in order to detect any potential problems or inaccuracies.
- Conducted pre-discharge meetings with patients and families to discuss aftercare plans.
- Maintained accurate patient records, including discharge summaries, assessments and care plans.
Child and Family Welfare Social Worker
Department Of Youth & Family Services
Tacoma, WA
01.2016 - 06.2016
- Developed individualized service plans with clients to address their identified goals.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Collaborated with family members to provide comprehensive support services to clients.
- Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
- Visited clients at residence for home study assessments to assist courts with custody decisions.
- Visited clients at residences to assist courts with custody decisions and conduct home study assessments.
- Assessed safety risks for children living at home or in foster care settings.
- Participated in court proceedings related to cases involving children or vulnerable adults.
- Maintained accurate records of client progress and interactions according to agency standards.
Care Coordinator
Pierce County Aging and Disability
Tacoma, WA
12.2014 - 08.2015
- Conducted initial assessments and evaluations of patient's needs.
- Scheduled appointments for clients with appropriate medical specialists.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Assessed safety risks associated with living environments or activities of daily living.
- Developed individualized service plans based on assessment findings.
- Provided case management services to ensure the delivery of quality care.
Peer Support Specialist
RI International
Fife, WA
09.2011 - 12.2014
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Collaborated to set goals and outline steps to achieve objectives.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Referred individuals to outside resources and services for additional support.
- Coordinated resources to support clients and help each achieve targets.
- Facilitated individual and group sessions to provide guidance and counseling.
- Maintained accurate records of client progress through use of electronic medical record system.
Housing Case Manager
Catholic Community Services Of Western Washington
Tacoma, WA
11.2009 - 02.2011
- Conducted initial interviews with clients to assess their housing needs and develop individualized service plans.
- Assessed client eligibility for rental subsidies such as Section 8 vouchers or other government funded programs.
- Assisted clients in locating appropriate affordable housing options based on their income and other criteria.
- Conducted regular home visits with tenants to ensure they are maintaining the unit according to lease requirements.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Provided referrals to community resources such as rental assistance, public benefits, legal services, employment programs.
Care Coordinator
Catholic Community Services Of Western Washington
Tacoma, WA
04.2004 - 11.2009
- Provided direct mental health services to individuals and families in a variety of settings.
- Conducted initial assessments, evaluations, and reassessments of clients' mental health status.
- Created client treatment plans based on assessments and goals.
- Developed individualized treatment plans tailored to the needs of each client.
- Developed crisis management plans for high risk clients and provided crisis intervention when necessary.
- Conducted home visits to monitor living conditions of clients residing in independent or group homes.
- Monitored progress towards goals outlined in treatment plans and adjusted interventions accordingly.
- Made referrals to appropriate community agencies for additional support services when needed.
- Collaborated with multidisciplinary team members including psychiatrists, psychologists, social workers, nurses to ensure comprehensive care for each client served.
- Maintained accurate records of all patient interactions using electronic medical record systems.
Education
Bachelor of Arts - Criminal Justice/Sociology
Washington State University
Pullman, WA05-2003
Skills
- Case management
- Documentation proficiency
- Community resources
- Verbal and written communication
- Intervention plans
- Problem-solving
- Needs assessment
- Treatment Planning
- Cross-functional collaboration
- Documentation and reporting
- Case needs assessment
- Team collaboration
- Records management
- Goal setting
- Discharge planning
- Interdisciplinary collaboration
- Case planning
- Case documentation
Certification
- Certified Peer Specialist
- Agency Affiliated Counselors Registration
Timeline
Certified Peer Support Specialist
MultiCare Health System
09.2022 - 12.2024
Behavioral Health Technician
RI International
11.2017 - 10.2019
Discharge Coordinator
RI International
08.2016 - 08.2017
Child and Family Welfare Social Worker
Department Of Youth & Family Services
01.2016 - 06.2016
Care Coordinator
Pierce County Aging and Disability
12.2014 - 08.2015
Peer Support Specialist
RI International
09.2011 - 12.2014
Housing Case Manager
Catholic Community Services Of Western Washington
11.2009 - 02.2011
Care Coordinator
Catholic Community Services Of Western Washington
04.2004 - 11.2009
Bachelor of Arts - Criminal Justice/Sociology
Washington State University