Alisha Kline
Summary
Talented financial leader well-versed in accounting principles, reducing expenses and streamlining financial operations. Motivated to keep company financial operations compliant, accurate and cost-effective. Ready to bring 19+ years of experience and take on a challenging new role.
Overview
19
19
years of professional experience
Work History
Controller
LeFiell Company
Reno, NV
03.2017 - 05.2022
- Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Oversaw accounts payable and receivable operations for a manufacturing business with $150,000.00 in monthly expenses.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Managed payroll data entry and processing for 32 employees to comply with predetermined company guidelines.
Practice Manager
Dr. Tim Standerfer, D. M. D
05.2014 - 03.2017
- Successfully managed an extremely busy dental office from the front desk
- Consistently achieved between a 12-25% increase in total overall gross production from any given previous year
- Simplified operations, facilitating a hassle-free patient experience
- Productive scheduling mastering the use of quick call lists
- Insurance claims, follow up and payment posting.
Customer Care Rep II
Anthem BCBS
08.2009 - 05.2014
- Expertly navigated the queue in a high-volume call center, resolving over 100 calls per shift
- Successfully routed claims and eligibility issues to appropriate departments, following up as needed to ensure correct outcomes were achieved
- Assisted patients and providers to understand the plan benefits and explained CMS guidelines
- Promoted to a lead position in my first year by exceeding the corporate standards for quality, accuracy, and exceptional customer service.
Client Service Rep II
Renown Health
02.2006 - 07.2009
- Accountable for the billing and collection of professional services rendered
- Skilled at winning appeals and maximizing reimbursement for services rendered
- Worked with patients and payors to supply information for claims adjudication, appeals, status requests, follow up and benefit inquiries
- Mastered excellent customer rewards while handling a very high number of incoming calls
- Processed patient and insurance refunds and adjustments
- Supervised the outsourced and collection accounts, while responsible for the payment posting and adjustments.
Financial Manager
Dr. Peter DiGrazia, D. M. D
12.2002 - 02.2006
- Supervision of front desk operations for a family dental office
- Scheduling, confirming, treatment planning, presenting
- Verification of dental insurance benefits, claims, follow up, appeals
- Increased profitability by modifying the financial and check-in policy and procedures
- Developed an insurance eligibility verification and benefit breakdown protocol for every patient, increasing revenue by 19%
- Reduced “no-show's” by designing a confirmation policy with procedures that work
- Formalized operations including treatment coordination, patient check-out, collections, payment posting, billing, appointment scheduling/confirming.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ06.2027
Associate of Science - Business Administration And Management
CCNN
Sparks, NV06.1999
Skills
- Budget Development
- Health Information Policy and Procedure Development
- Financial Management
- Revenue Generation
- General Ledger Accounting
- Account Reconciliation
- Staff Management
- AP/AR Invoicing
- Cash Flow Management
- Account and Ledger Reconciliations
- Financial Statement Review
- Balance Sheet Management
- Payroll Processing
- Team Oversight
Timeline
Controller
LeFiell Company
03.2017 - 05.2022
Practice Manager
Dr. Tim Standerfer, D. M. D
05.2014 - 03.2017
Customer Care Rep II
Anthem BCBS
08.2009 - 05.2014
Client Service Rep II
Renown Health
02.2006 - 07.2009
Financial Manager
Dr. Peter DiGrazia, D. M. D
12.2002 - 02.2006
Bachelor of Science - Accounting
University of Phoenix
Associate of Science - Business Administration And Management
CCNN
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