Alisha LePage
Chelsea,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Realtor
Compass
01.2023 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
- Developed new business and managed new and existing clients.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Compared recently sold area properties to determine competitive market prices.
Concierge
First Service Residential
05.2019 - Current
- Greeted and acknowledged all residents and announced/sign in all guests and contractors/vendors
- Answered calls, responded to emails, and spoke with clients face- to-face
- Completed daily shift reports giving a time-stamped overview of what went on during the shift
- Consistently protect the privacy, and security of all residents and guests
- Handled customer complaints with empathy and composure
- Processed a range of documentation and entered information into databases
- Pitched ideas on how to improve performance and efficiency
- Helped management to identify workflow issues and nd solutions.
Practice Representative
Beth Israel Deaconess Medical Center
01.2017 - 04.2019
- Greet and log in patients arriving to our clinic
- Schedule appointments
- Protect the security of medical records to ensure that confidentiality is maintained
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Triage phone calls
Medical Secretary / Medical Billing
MASSACHUSETTS EYE RESEARCH AND SURGERY INSTITUTE
05.2014 - 12.2016
- Greet and log in patients arriving to our clinic
- Schedule appointments
- Protect the security of medical records to ensure confidentiality
- Triage phone calls
- Release information to persons or agencies according to regulation
- Post medical insurance payments
- Review records for completeness, accuracy, and compliance with regulations
- Identify, compile, abstract and code patient data, using standard classification system
- Eligibility and insurance verification
- Obtain referrals.
Education
No Degree - Criminal Justice
Bunker Hill Community College
Charlestown, MAHigh school diploma -
Saugus High School
Skills
- Real Estate License
- Property Marketing
- Pricing Negotiation
- Property Research
- Schedule Coordination
- Market Research
- Property Management
- Administrative Support
- Organization
- Social media
- Adaptability
- Guest Services
- Travel planning
- Certifications and Licenses
Timeline
Realtor
Compass
01.2023 - Current
Concierge
First Service Residential
05.2019 - Current
Practice Representative
Beth Israel Deaconess Medical Center
01.2017 - 04.2019
Medical Secretary / Medical Billing
MASSACHUSETTS EYE RESEARCH AND SURGERY INSTITUTE
05.2014 - 12.2016
No Degree - Criminal Justice
Bunker Hill Community College
High school diploma -
Saugus High School