Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alisha Lester

Ocala

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Surgical Technician

Magnolia Animal Hospital-AVG
09.2023 - Current
  • Assisted in surgical procedures by preparing instruments and equipment for efficient workflow
  • Collaborated with veterinarians to ensure high standards of patient care during surgeries
  • Maintained sterilization protocols for surgical instruments, ensuring compliance with safety regulations
  • Trained junior technicians on proper instrument handling and workspace organization
  • Monitored animal vitals during procedures to support optimal surgical outcomes
  • Provided post-operative care instructions to pet owners, enhancing client satisfaction and compliance

Veterinary Technician

Keystone Heights Animal Hospital
02.2023 - 09.2023
  • Administered vaccinations and medications under veterinarian supervision to ensure animal welfare.
  • Assisted in diagnostic procedures, including radiology and laboratory sample collection, enhancing patient care.
  • Monitored vital signs during surgeries and anesthesia, maintaining optimal health standards for animals.
  • Educated pet owners on post-operative care and nutrition, fostering improved recovery outcomes.
  • Provided compassionate support to clients during emotional situations, strengthening client-veterinary relationships.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.

Veterinary Technician

Magnolia Animal Hospital-AVG
09.2022 - 09.2023
  • Maintained cleanliness of examination rooms and surgical areas, ensuring compliance with health regulations.
  • Collaborated with veterinary staff to develop treatment plans tailored to individual animal needs.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.

Medical Receptionist/Medical Records

Medical Imaging Inc.
02.2020 - 09.2022
  • Managed patient scheduling and coordinated appointments to optimize workflow.
  • Assisted in training new receptionists on office procedures and EHR software usage.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Maintained accurate patient records using electronic health record (EHR) systems.
  • Facilitated communication between medical staff and patients, ensuring clear information exchange.
  • Verified insurance information and processed patient billing inquiries efficiently.

Veterinary Assistant/Receptionist

Keystone Heights Animal Hospital
03.2019 - 02.2020
  • Managed patient records using veterinary management software for accuracy and compliance.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Processed new patients and updated client records.
  • Groomed and bathed animals to maintain hygiene and appearance.

Education

High School Diploma -

Keystone Heights Jr./Sr. High School
Keystone Heights, FL
07-2019

Skills

  • Surgical equipment operation
  • Patient confidentiality adherence
  • Critical thinking
  • Professionalism and ethics
  • Medical terminology
  • Team communication

Certification

  • AEST Agritechnology Specialist
  • American FFA Degree

Timeline

Lead Surgical Technician

Magnolia Animal Hospital-AVG
09.2023 - Current

Veterinary Technician

Keystone Heights Animal Hospital
02.2023 - 09.2023

Veterinary Technician

Magnolia Animal Hospital-AVG
09.2022 - 09.2023

Medical Receptionist/Medical Records

Medical Imaging Inc.
02.2020 - 09.2022

Veterinary Assistant/Receptionist

Keystone Heights Animal Hospital
03.2019 - 02.2020

High School Diploma -

Keystone Heights Jr./Sr. High School