Alisha Logan
Jacksonville,NORTH CAROLINA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Paramedic
Onslow County Emergency Services
10.2016 - 03.2023
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Mentored and trained new paramedics, enhancing their skills and knowledge through hands-on instruction and real-world experience.
- Evaluated trainee performance during clinical rotations, providing constructive feedback to facilitate growth and improvement.
- Conducted regular reviews of protocols and procedures in line with industry best practices, promoting continuous improvements in patient care standards.
- Established airway management techniques when necessary for patients with respiratory distress or failure.
- Created detailed reports documenting each call''s events from start to finish while maintaining accuracy and confidentiality.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Educated patients and family members on medical treatments and therapies for informed support.
- Dispensed medications and monitored patient responses for adaptive treatment.
Adjunct Paramedic Instructor
Coastal Carolina Community College
08.2020 - 07.2021
- Enhanced training outcomes by incorporating real-life scenarios and hands-on experiences into paramedic instruction.
- Improved student success rates by implementing effective teaching strategies and utilizing diverse learning materials.
- Conducted regular skills practice sessions, reinforcing essential paramedic techniques and promoting confidence among students.
- Served as a mentor to aspiring paramedics, offering guidance on career paths and sharing insights from personal experience in the field.
- Managed classroom logistics such as equipment setup and maintenance, ensuring optimal functionality for instructional purposes.
- Conducted clinical simulations and provided feedback for each individual student.
- Provided immediate and constructive feedback to students individually and as group.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Supervised students when administering medications to maintain patient safety.
Paramedic
Guilford County Health Department
05.2015 - 10.2016
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Educated patients and family members on medical treatments and therapies for informed support.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
Bartender
Ruby Tuesday
10.2011 - 06.2013
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Increased efficiency by creating streamlined processes for opening and closing procedures, reducing labor costs while maintaining quality standards.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Line Cook
Ruby Tuesday
01.2008 - 10.2011
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Server
Ruby Tuesday
10.2007 - 10.2011
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Restaurant Hostess
Ruby Tuesday
06.2007 - 10.2007
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reported problematic guests to management to foster safe and pleasant environment.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Science - Emergency Medical Care
Western Carolina University
Cullowhee, NC08.2021
Associate of Applied Science - Emergency Medical Sciences
Guilford Technical Community College
Jamestown, NC05.2015
Skills
- Medication Administration
- Multitasking Abilities
- Time management abilities
- Medical History Collection
- IV Insertion
- Patient Assessments
- Vital signs monitoring
- Medical Records Management
- Communicable Disease Control
- Allergic reaction management
- Attention to Detail
- Drug Inventory Management
Timeline
Adjunct Paramedic Instructor
Coastal Carolina Community College
08.2020 - 07.2021
Paramedic
Onslow County Emergency Services
10.2016 - 03.2023
Paramedic
Guilford County Health Department
05.2015 - 10.2016
Bartender
Ruby Tuesday
10.2011 - 06.2013
Line Cook
Ruby Tuesday
01.2008 - 10.2011
Server
Ruby Tuesday
10.2007 - 10.2011
Restaurant Hostess
Ruby Tuesday
06.2007 - 10.2007
Bachelor of Science - Emergency Medical Care
Western Carolina University
Associate of Applied Science - Emergency Medical Sciences
Guilford Technical Community College
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