Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Alisha Lott

Bessemer,AL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Personal AssistantGeneral ManagerGeneral ManagerSupervisor

Work Type

Full TimeSeasonal Work

Location Preference

On-SiteRemote
Location: Bessemer, AL
Open to relocation: No

Salary Range

$25/hr - $100/hr

Important To Me

Career advancementHealthcare benefitsCompany CultureWork-life balancePaid time off401k match

Summary

Dynamic professional with a strong work ethic and exceptional time management skills, demonstrated as a General Manager at Dollar General Store. Proven track record in enhancing customer satisfaction and operational efficiency through strategic initiatives and effective team leadership. A dedicated team player committed to fostering positive work environments and driving business growth.

Overview

13
13
years of professional experience

Work History

Personal Assistant

Dream Inc
Bessemer, AL
03.2021 - 01.2026
  • Managed calendar and scheduling for executives, ensuring efficient time allocation.
  • Drafted and edited correspondence, maintaining professional communication standards.
  • Organized meetings and events, facilitating seamless execution of agendas.
  • Maintained filing systems and databases, improving document retrieval efficiency.
  • Supported budgeting activities by tracking expenses and processing invoices efficiently.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

General Manager

Frontier Bingo
Knoxville, AL
07.2017 - 09.2020
  • Oversaw daily operations, ensuring efficient management of staff and resources.
  • Led training programs for staff, fostering a culture of performance excellence and teamwork.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Dollar General Store
Tuscaloosa, AL
07.2017 - 09.2020
  • Developed strategic initiatives to enhance customer engagement and satisfaction.
  • Implemented process improvements that increased operational efficiency by optimizing workflows.
  • Established performance metrics to evaluate team effectiveness and operational outcomes.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Supervisor

Aramark
Tuscaloosa, AL
10.2012 - 05.2017
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Developed team schedules to optimize labor efficiency and meet service demands.
  • Trained staff on operational procedures, enhancing performance and customer satisfaction.
  • Implemented process improvements that increased productivity and reduced waste.
  • Resolved customer complaints effectively, fostering a positive service environment.
  • Monitored inventory levels, coordinating with suppliers to ensure adequate stock availability.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.

Education

High School Diploma -

Tuscaloosa County High School
Northport, AL
05.1995

Skills

Time management

Multitasking and organization

Customer service

Strong work ethic

Strong problem solver

Strong communication skills

Attention to detail

Dedicated team player

Timeline

Personal Assistant

Dream Inc
03.2021 - 01.2026

General Manager

Frontier Bingo
07.2017 - 09.2020

General Manager

Dollar General Store
07.2017 - 09.2020

Supervisor

Aramark
10.2012 - 05.2017

High School Diploma -

Tuscaloosa County High School