Alisha Mathis
Fort Worth,TX
Summary
Dependable, Punctual and Hardworking Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 10 plus years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
16
16
years of professional experience
Work History
Medical Insurance Billing Coordinator
Cooks Children’s Hospital
Fort Worth , TX
12.2022 - 01.2024
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Organized team events to promote a positive work environment.
- Drafted reports summarizing progress on various projects for upper-level management review.
- Facilitated communication between different departments in order to resolve issues quickly.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Developed policies and procedures related to departmental operations ensuring compliance with governmental laws.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Patient Care Coordinator
Medical City Hospital
Arlington, Tx, TX
02.2017 - 10.2023
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Medical Front Office Coordinator
Dr Brooks Family Of Medicine
Fort Worth , TX
09.2007 - 02.2017
- Greeted patients, answered phones and scheduled appointments.
- Verified patient demographics, insurance information and medical histories.
- Prepared and maintained patient files and records.
- Provided assistance with billing inquiries or problems from patients or other healthcare providers.
- Performed a variety of clerical duties such as data entry, filing and photocopying.
- Processed referrals from primary care physicians to specialists.
- Assisted in preparing paperwork for medical procedures or treatments performed by the office staff.
- Ordered medical supplies and equipment necessary for the practice's operations.
- Coordinated with other departments within the organization to ensure smooth operation of the front office activities.
- Compiled reports on daily activity in order to monitor workflow efficiency.
- Ensured compliance with HIPAA regulations regarding patient privacy rights.
- Tracked inventory levels of medical supplies and medications needed by the office.
- Provided support for physicians during their day-to-day operations.
Education
Medical Insurance Billing And Coding -
Everest College
Fort Worth , TX09-2007
High School Diploma -
Bowie High School
Arlington, TX05-2006
Skills
- Prioritize
- Recordkeeping
- Project Management
- Data Entry
- Event Planning
- Scheduling and calendar management
- Business oriented
- Excel/Powerpoint
- Customer Service Management
Timeline
Medical Insurance Billing Coordinator
Cooks Children’s Hospital
12.2022 - 01.2024
Patient Care Coordinator
Medical City Hospital
02.2017 - 10.2023
Medical Front Office Coordinator
Dr Brooks Family Of Medicine
09.2007 - 02.2017
Medical Insurance Billing And Coding -
Everest College
High School Diploma -
Bowie High School
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