Alisha Meek
Los Angeles,CA
Summary
Seasoned Store Manager specializing in management. I am Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Erewhon
03.2020 - Current
- Oversaw daily store operations, ensuring optimal inventory management and customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques to enhance performance.
- Implemented visual merchandising strategies to improve product visibility and drive sales.
- Analyzed sales data to identify trends, informing strategic decisions for promotions and stock management.
- Developed staff schedules to optimize coverage during peak hours, enhancing customer service experience.
- Resolved customer complaints effectively, maintaining high standards of service and loyalty retention.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Makeup Artist
Self Employed
2002 - 2017
- Delivered professional makeup services across various media including advertising, catalog, and film.
- Traveled with clients on advertising campaign's.
- Collaborated with clients to design tailored looks for photo shoots.
Asst Manager
Belcampo
2017 - 03.2020
- Assisted in managing daily operations and workflow efficiency.
- Supported staff training initiatives to enhance team performance and collaboration.
- Implemented inventory management systems for improved stock accuracy.
- Coordinated scheduling and resource allocation to optimize productivity.
Education
High School Diploma -
George Washington
San Francisco, CANo Degree -
Santa Monica College
Santa Monica, CASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Leadership development
- Policies and procedures
- Store displays
- Staff management
- Staff supervision
- Sales expertise
- Employee scheduling
- Accurate cash handling
- Work Planning and Prioritization
- Opening and closing procedures
- Documentation and reporting
- Relationship building and management
- Strategic thinker
- Operations
- Team development
- Retail sales techniques
- Product merchandising
- Sales professional
- Customer response
- Accurate money handling
- Loss prevention
- Performance reviews
- Sales coaching
- Leading staff meetings
- Delegating work
- Employee terminations
- Verbal and written communication
- Team building
Timeline
Store Manager
Erewhon
03.2020 - Current
Makeup Artist
Self Employed
2002 - 2017
Asst Manager
Belcampo
2017 - 03.2020
High School Diploma -
George Washington
No Degree -
Santa Monica College