Alisha Merritt
Flagstaff,AZ
Summary
Dynamic customer service professional with a proven track record at Cinnabon and Wildflower, excelling in teamwork and customer relations. Recognized for promoting high satisfaction through friendly service and effective problem resolution. Proficient in Microsoft Excel and adept at prioritizing tasks to meet deadlines while fostering a positive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wildflower Bread
Kaitlyn Young
Flagstaff AZ, AZ
05.2024 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cinnabon
Kiana Renfrow
Peoria, AZ
02.2022 - 08.2023
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Education
Finance
Northern Arizona University
Flagstaff, AZ05-2027
High School Diploma -
Sunrise Mountain High School
Peoria, AZ05-2023
Hairstyling License - Hairstyling
West-Mec
Surprise, AZ05-2023
Skills
- Organization and time management
- Good Telephone Etiquette
- Friendly, positive attitude
- Task prioritization
- Teamwork and collaboration
- Customer relations
- Microsoft Excel
- Customer service
Affiliations
- Gamma Phi Beta Sorority
Certification
- Arizona Hairstyling License
References
References available upon request.
Timeline
Wildflower Bread
Kaitlyn Young
05.2024 - Current
Cinnabon
Kiana Renfrow
02.2022 - 08.2023
Finance
Northern Arizona University
High School Diploma -
Sunrise Mountain High School
Hairstyling License - Hairstyling
West-Mec
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