Alisha M. Roberts
Nome,AK
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Advocate
Bering sea women's shelter
Nome, Alaska
07.2025 - 10.2026
- Provided legal counsel to clients navigating domestic violence issues.
- Monitored legislative and regulatory developments relevant to clients' interests, providing proactive advice and adjustments to legal strategies as necessary.
- Advised clients on their legal rights, obligations and liabilities under applicable laws.
- Facilitated workshops on legal resources available to women in crisis situations.
- Prepared and reviewed contracts related to shelter services and partnerships.
Tribal workforce development specialist
Tanana Chiefs Conference
Venetie, Alaska
04.2025 - 07.2026
- Managed databases for tracking participant progress and program effectiveness.
- Maintained records of employee performance evaluations and disciplinary actions taken when necessary.
- Maintained accurate records of program participants' progress and outcomes.
Housekeeper
Bering Straits Native Corporation
Nome, Alaska
11.2025 - 02.2026
- Cleaned and sanitized assigned areas following company protocols.
- Managed inventory of cleaning supplies and tools efficiently.
- Operated cleaning equipment safely and effectively as required.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Reported damage or theft of hotel property to management.
Advocate/ Safe home representative
Bering sea women's shelter
Nome, Alaska
03.2023 - 05.2024
- Assisted clients with accessing shelter services and resources.
- Developed and maintained positive relationships with residents and community partners.
- Conducted intake assessments to understand client needs and circumstances.
- Facilitated workshops on life skills, safety, and wellness topics for residents.
- Collaborated with staff to ensure a supportive and safe environment for all.
- Documented client interactions accurately in case management systems.
- Participated in team meetings to discuss resident progress and program improvements.
- Participated in training sessions designed to improve overall job performance.
- Tracked inventory levels and ordered supplies as needed.
Cashier
Holiday Gas Station
Fairbanks, Alaska
02.2023 - 03.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the cashier area.
- Assisted customers with inquiries and provided exceptional service.
- Restocked merchandise to ensure availability for customers.
- Collaborated with team members to manage busy shift demands.
- Monitored fuel pump operations for safety compliance and functionality.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
E-Commerce Personal Shopper
Kroger
Fairbanks, Alaska
02.2022 - 04.2022
- Curated personalized shopping lists based on customer preferences and dietary needs.
- Collaborated with store teams to ensure product availability and freshness.
- Utilized mobile apps to efficiently navigate stores for item retrieval.
- Processed online orders ensuring accuracy and timely fulfillment.
- Assisted customers with substitutions for unavailable items during shopping trips.
Advocate
Bering sea women's shelter
Nome, AK
09.2021 - 01.2022
- Advised clients on legal rights and responsibilities related to domestic violence.
- Collaborated with social workers to provide holistic support to clients in crisis.
- Conducted legal research to stay updated on laws affecting victims of abuse.
- Advised clients on their legal rights, obligations and liabilities under applicable laws.
Sandwich Artist
SUBWAY®Restaurants
Nome, Alaska
04.2021 - 07.2021
- Prepared fresh sandwiches according to customer specifications and preferences.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers in selecting menu items and offered recommendations.
- Operated cash register efficiently for customer transactions and payment processing.
- Stocked ingredients and supplies to ensure availability during busy hours.
- Collaborated with team members to fulfill large orders quickly and accurately.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
Food Service Worker
McDonald's Restaurant
Fairbanks, AK
08.2019 - 12.2019
- Prepared food items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization in work areas and dining spaces.
- Operated kitchen equipment safely and efficiently during food preparation.
- Assisted customers with orders, providing friendly and prompt service.
- Collaborated with team members to ensure smooth restaurant operations.
- Stocked supplies and ingredients in designated areas for easy access.
- Operated cash register to process cash, check, and credit card transactions.
- Cleaned kitchen areas, equipment and utensils.
Kitchen Helper
NSLC
Nenana, AK
10.2018 - 12.2018
- Transferred supplies and equipment between storage and work areas keep supplied as needed
- Maintained cleanliness of work and kitchen area using proper cleaning chemicals
- Disposed of trash and other kitchen refuse in environmentally safe manner
- Helped prepare various foods for cooking and serving
- Helped to prepare vegetables, meats, fish and various other foods for serving.
- Responsible for preparing salads and desserts
- Helped to serve the food
- Arranged ingredients attractively to prepare cold plate combinations
- Performed various other duties as assigned
Receptionist
Venetie Village Council
Venetie, AK
06.2016 - 08.2016
- Greeted customers and visitors and provided them with information and advice on who to meet within the organization, depending on their specific requirements
- Responded to the inquiries over the telephone and transferred calls and relayed messages to intended recipients
- Operated office machinery such as fax machines, scanners, copiers and printers
- Coordinated the services of janitorial staff to ensure cleanliness and maintenance of all office areas
- Made coffee daily
Education
High School Diploma -
Nenana Public School
Nenana, AKSome College (No Degree) - Medical Assistant
University of Alaska Fairbanks
Fairbanks, AK 05.2019 - 12.2019
Skills
- Legal research
- Regulatory compliance
- Case management
- Client advocacy
- Community outreach
- Team collaboration
- Problem solving
- Effective communication
- Critical thinking
- Relationship building
- Document preparation
- Document filing
- Client counseling
- Legal advisory
- Evaluating documents
- Reviewing documents
- Cleaning techniques
- Chemical handling
- Inventory management
- Customer service
- Laundry management
- Teamwork
- Sorting and washing laundry
Additional Information
Excellent ability to read, understand and follow procedures., Very good coordinating and organizing skills, Proficient in maintaining files and records safely and confidentially, Skilled in sorting and distributing mail to intended recipients, Experienced in operating telephone system, diverting calls and taking and relaying messages, Willing to work overtime and weekends, work well with others
Timeline
Housekeeper
Bering Straits Native Corporation
11.2025 - 02.2026
Advocate
Bering sea women's shelter
07.2025 - 10.2026
Tribal workforce development specialist
Tanana Chiefs Conference
04.2025 - 07.2026
Advocate/ Safe home representative
Bering sea women's shelter
03.2023 - 05.2024
Cashier
Holiday Gas Station
02.2023 - 03.2023
E-Commerce Personal Shopper
Kroger
02.2022 - 04.2022
Advocate
Bering sea women's shelter
09.2021 - 01.2022
Sandwich Artist
SUBWAY®Restaurants
04.2021 - 07.2021
Food Service Worker
McDonald's Restaurant
08.2019 - 12.2019
Some College (No Degree) - Medical Assistant
University of Alaska Fairbanks
05.2019 - 12.2019
Kitchen Helper
NSLC
10.2018 - 12.2018
Receptionist
Venetie Village Council
06.2016 - 08.2016
High School Diploma -
Nenana Public School