Summary
Overview
Work History
Education
Skills
Certification
Timeline
Alisha Nailor

Alisha Nailor

Linwood,NC

Summary

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Front End Services Host

Walmart
Mocksville, NC
06.2020 - Current
  • Monitored cash drawers in 13 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Maintained transaction security by verifying payment cards against identification.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Personal Care Aide

Horizons Residential Care Ctr
Winston-Salem, NC
04.2008 - 02.2019
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Documented vitals, behaviors and medications in client medical records for 10 patients.
  • Remained alert to problems or health issues of clients and competently responded.
  • Used Therap to maintain records of services performed and apparent condition of 10 patients.

Education

Some College (No Degree) - Medical Assisting

Davidson County Community College, Thomasville, NC
  • Continuing education in Medical Office Administration
  • Member of TRIO

Some College (No Degree) - Medical Radiologic Technology

Rowan-Cabarrus Community College, Salisbury, NC

High School Diploma -

Rowan-Cabarrus Community College, Concord, NC
1996

Skills

  • Telephone etiquette
  • Sensitive information handling
  • Problem-solving skills
  • Social perceptiveness
  • Time management
  • Organizational skills
  • Medical terminology
  • Patient care
  • Customer Service
  • Patient Service
  • Patient Greeting
  • Critical Thinking Skills
  • Interpersonal Skills

Certification

Dale Carnegie Course

Objectives:

  • Build on confidence and personal leadership competence.
  • Strengthen skills in relating to others and build inclusivity in your organization.
  • Enhance skills to communicate logically, clearly, and concisely.
  • Develop leadership skills to take charge of your life, inspire others, and motivate others to action.
  • Power yourself to control attitudes and reduce stress so you can be at your optimum best.

Timeline

Front End Services Host - Walmart
06.2020 - Current
Personal Care Aide - Horizons Residential Care Ctr
04.2008 - 02.2019
Davidson County Community College - Some College (No Degree), Medical Assisting
Rowan-Cabarrus Community College - Some College (No Degree), Medical Radiologic Technology
Rowan-Cabarrus Community College - High School Diploma,

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Alisha Nailor