Alisha Newlon
Summary
Im motivated and eager, bringing 3 years of entrepreneurial experience. Extremely dedicated, and personable. With experience in managing online sales operations. I have demonstrated success in customer growth, and capitalized on new trends and technologies to boost business and reach sales objectives. Dedicated dropshipper with knowledge of e-commerce platforms, payment processing, digital marketing, and various sales tools and strategies. Organized and detail-oriented with an in-depth understanding of the competitive landscape. Im a dependable candidate, successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals! Im a hardworking and passionate job seeker, eager to secure an entry-level position that offers professional challenges utilizing interpersonal, time-management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Online Business Owner
Self-employed
06.2021 - Current
- Created an aesthetically pleasing and user-friendly website, enhancing the overall customer experience.
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Developed successful email campaigns to engage subscribers and drive repeat business.
- Analyzed web analytics data to make informed decisions about marketing strategies and website improvements.
- Created engaging social media content to increase product awareness and attract new customers.
- Provided exceptional customer service, fostering customer loyalty.
- Expanded product offerings based on market research, driving revenue growth.
- Conducted regular competitor analysis to identify strengths, weaknesses, and opportunities.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Utilized various e-commerce platforms to broaden audience reach and maximize sales potential.
- Conducted target market research to discover customer needs and analyze trends.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Corresponded with online customers to address questions about products, policies, or shipping methods.
- Promoted products in online communities through weblog, discussion-forum postings, e-mail marketing programs and online advertising.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Created promotional campaigns to boost sales and drive customer loyalty.
- Monitored trends in online retail to identify new opportunities for growth.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Established and maintained e-commerce website to promote and sell products.
- Tested website features and functionality for optimal performance.
- Extensively researched suppliers to secure best prices for products.
EBay Seller
Self-employed
01.2020 - Current
- Boosted customer satisfaction by providing excellent service.
- Enhanced and maintained overall store reputation (100% customer satisfaction rate), through timely communication, accurate product listings, and fast shipping.
- Optimized product listings for better visibility with effective keywords, engaging titles, and compelling descriptions.
- Maximized profit and sales, by competitively pricing items based on supply and demand.
- Promote products listings across various channels, driving increased traffic to the eBay store.
- Implemented analytics tools to track store performance, identifying opportunities for growth and improvement within the marketplace.
- Stayed up-to-date with eBay policies and guidelines, adapting store operations as necessary to remain compliant.
- Cultivated loyal repeat customers through personalized outreach efforts, such as targeted promotions or follow-up communications after successful transactions.
- Ensured customer satisfaction by consistently providing clear communication about item specifics, shipping details, and return policies.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Conducted and oversaw successful high-profit online auctions and sales.
Education
GED -
GED Testing Service
Www.ged.comSkills
- Customer Service
- E-commerce Management
- Market Research
- Data Analysis
- Content Creation
- Search Engine Optimization
- Sales Funnel Development
- Social Media Management
- Product Sourcing
- User Experience Design
- Website Management
- Quality Assurance
- Strategic Planning
- Attention to Detail
- Process Improvement
- Sales Strategics
- Trends Analysis
- New Business Development
- Driven and Determined
- Sales Planning
- Issue Resolution
- Performance Improvement
- Work Planning and Prioritization
- Product Marketing
- Negotiation and Persuasion
- Sales Experience
- Entrepreneurial Personality
- Professional Networking
- Coaching and Mentoring
- Customer Relations
- Negotiation
- Strategic Decision-Making
- Relationship Building
- Shipping Management
- Cost-Benefit Analysis
- Package Tracking
- Shipment Preparation
- Order Fulfillment
- Client Relationship Development
- Shipment Coordination
- Retail Knowledge
- Online Marketing
Accomplishments
Currently taking several courses to become certified in several areas, including:
Certificates I have already earned:
Hobbies
- Playing the Violin
- Writing
- Being a Mom
- Learning
- Working everyday to get closer to my goals!
Timeline
Online Business Owner
Self-employed
06.2021 - Current
EBay Seller
Self-employed
01.2020 - Current
GED -
GED Testing Service