Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisha Ochs

Charleston,IL

Summary

Dynamic professional with a proven track record at Dollar General, excelling in cash management and effective team leadership. Recognized for enhancing customer loyalty through personalized experiences and implementing cost-saving measures that boosted profitability. Skilled in analytical problem-solving and fostering a positive work environment, ensuring operational efficiency and team cohesion.

Overview

11
11
years of professional experience

Work History

Shift Leader

Taco Bell
02.2025 - 07.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Directed food preparation and cooking activities to meet health and safety standards.


Material Handler

Nal
03.2023 - 11.2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.

General Manager

Dollar General
03.2022 - 04.2023
  • Enhanced overall brand reputation by consistently delivering exceptional customer service experiences, maintaining a clean and inviting store environment, and upholding company values in daily operations.
  • Established strong vendor relationships to negotiate favorable pricing terms while maintaining consistent supply levels for key products.
  • Boosted customer loyalty with personalized shopping experiences and targeted promotions tailored to individual preferences.
  • Streamlined workflow by reorganizing store layout for optimal efficiency and ease of access for customers.
  • Managed daily store operations, ensuring efficient processes, accurate record-keeping, and adherence to company policies.
  • Increased store profitability by implementing cost-saving measures and optimizing inventory management.
  • Reduced shrinkage rates through diligent loss prevention efforts such as enhanced security measures, employee training programs on theft awareness and prevention.

Forklift Driver

Nascote Industries
10.2014 - 01.2022
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Trained new employees on proper forklift operation, contributing to a safer work environment.
  • Assisted management with periodic physical inventory counts, ensuring data accuracy for better decision-making purposes.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].

Education

No Degree - Generals

Lake Land College
Mattoon, IL

Skills

  • Optimistic outlook
  • Cash management
  • Effective team leadership
  • Analytical problem-solving

Timeline

Shift Leader

Taco Bell
02.2025 - 07.2025

Material Handler

Nal
03.2023 - 11.2023

General Manager

Dollar General
03.2022 - 04.2023

Forklift Driver

Nascote Industries
10.2014 - 01.2022

No Degree - Generals

Lake Land College

Similar Profiles

CREATE PROFILE
Alisha Ochs