Alisha Ortega
Tucson,USA
Summary
Results-oriented professional with 20 years in emergency medical services and experience in coaching youth sports and organizing recreational activities. Proven expertise in leading programs, coordinating events, and managing volunteers in safe, inclusive environments. CPR and First Aid Certified Instructor skilled in communication, leadership, and program facilitation, dedicated to fostering wellness and community engagement.
Overview
20
20
years of professional experience
Work History
EMT/Security
Allied
Green Valley, AZ
02.2026 - Current
- Responsible for maintaining a safe, secure, and operational work environment within the facility.
- Open and secure the facility at the beginning and end of shifts, monitor and document employee, visitor, and contractor access, and maintain accurate records of facility entry and exit.
- Respond promptly to medical emergencies, provide emergency medical care within EMT scope of practice, and coordinate with local emergency services when necessary.
- Conduct security patrols in areas containing heavy equipment and Caterpillar machinery, ensuring compliance with safety and security protocols.
- Assist with crowd control during events, emergencies, and high-traffic situations.
- Work closely with the Safety Department to identify hazards, support incident prevention efforts, enforce workplace policies, and promote a safe environment for all personnel.
- Maintain situational awareness and respond effectively to security incidents, medical calls, and facility emergencies.
- Reviewed and analyzed operational and safety performance data to support risk assessments, incident investigations, and compliance with OSHA and company health and safety standards.
- Identified trends in safety-related process gaps, and collaborated with leadership to implement corrective and preventive actions to reduce risk and improve workplace safety.
- Partnered with internal teams and external vendors to ensure a consistent rollout of safety initiatives, training requirements, and compliance-related processes.
- Contributed frontline-driven insights to enhance safety tools, reporting systems, and procedures, supporting continuous improvement, and regulatory readiness.
- Maintained system workflows and flagged irregularities, ensuring compliance with strict safety and documentation protocols.
- Actively pursued professional development to stay current with best practices in data integrity and compliance.
- Maintained detailed records and accurately documented patient interactions and treatment, aligning with data validation and traceability.
- Adapted quickly to real-time feedback and changing procedures, embodying a high level of resilience and situational awareness.
- Played a key role in team-based problem solving under high-stakes conditions, regularly managing complex cases requiring sound judgment.
Girl Flag Football Head coach/Assistant Softball Coach
Pueblo High School/ Salpointe high school
Tucson, Arizona
08.2025 - 05.2026
- Developed training programs for athletes to enhance skills and performance.
- Coordinated game strategies and practice schedules for optimal team preparation.
- Mentored assistant coaches to improve coaching techniques and team management.
- Evaluated player performance through observations and video analysis.
- Fostered a positive team environment promoting sportsmanship and collaboration.
- Organized community outreach events to engage with students and families.
- Conducted regular meetings with coaching staff to align on team goals.
- Implemented safety protocols during practices and competitions to ensure player well-being.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Facilitated team meetings to discuss goals, review strategy, motivate players.
- Collaborated with peer and parent liaisons to achieve program growth while managing coaching development.
- Evaluated current rules and regulations of the sport in order to develop teaching strategies that comply with them.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
- Assisted athletes in developing mental skills such as focus, concentration, motivation, discipline, goal setting.
- Managed staff of assistant coaches to ensure proper coaching techniques were being used during practices and games.
- Developed and implemented practice plans to ensure team success.
- Guided team through difficult situations, player injuries and tough losses.
- Analyzed opponents' strengths and weaknesses in order to build effective game plans.
- Built strong media and community relationships through positive interaction and communication in support of sports program.
- Monitored academic progress of student-athletes to ensure they remain eligible to compete.
- Coordinated fundraising events to raise money for sports equipment and travel expenses.
- Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
- Collaborated with athletic trainers regarding injury prevention strategies for athletes.
Market Manager
DispatchHealth
Tucson, AZ
08.2022 - 01.2026
- Reviewed and analyzed operational and safety performance data to support risk assessments and incident investigations.
Identified trends in safety-related process gaps, collaborating with leadership to implement corrective actions.
Partnered with internal teams and external vendors for consistent rollout of safety initiatives and compliance processes.
Contributed insights to enhance safety tools, reporting systems, and procedures for continuous improvement.
Documented root causes of data inconsistencies to ensure accurate patient recordkeeping and reporting.
Maintained system workflows and flagged irregularities, ensuring compliance with safety protocols.
Cross-trained peers to improve adaptability and workflow efficiency across roles.
Pursued professional development to remain current with best practices in data integrity and compliance.
Emergency Medical Technician
American Medical Response, AMR
Tucson, AZ
02.2006 - 10.2022
- Maintained detailed records and accurately documented patient interactions and treatment, aligning with data validation and traceability. Adapted quickly to real-time feedback and changing procedures, embodying a high level of resilience and situational awareness. Played a key role in team-based problem solving under high-stakes conditions, regularly managing complex cases requiring sound judgment. Regularly audited supplies and equipment, highlighting discrepancies, and suggesting solutions to improve inventory tracking.
Education
BLS/CPR/First Aid instructor -
American Heart Association
06-2026
Emergency Medical Technician Certification -
Med tech academy
01-2026
High School Diploma -
Desert View High School
01-2003
Skills
- Emergency response
- First aid and CPR
- OSHA regulatory knowledge
- Workplace safety compliance
- Incident investigation
- Hazard identification
- Risk assessments
- Corrective action planning
- Safety audits
- Inspections
- Documentation
- Documentation accuracy
- Recordkeeping
- Regulatory traceability
- Safety training delivery
- Refresher training
- Procedural training
- Incident response
- Emergency response preparedness
- On-scene risk management
- Safety briefings
- Physical assessment
- Patient care
- Frontline employee engagement
- Safety awareness initiatives
- HSMS support
- Regulatory readiness
- Clear communication
- Effective communication
- Cross-functional collaboration
- Stakeholder coordination
- Strong organizational skills
- Prioritization
- Multitasking skills
- Problem-solving
- Sound decision making
- High-risk environments
- Fast-paced environments
- Training program development
- Administrative leadership
- Activity coordination
- Program management
- Team collaboration
- Staff management
- Community outreach
- Relationship building
- Continuous improvement
- Multitasking Abilities
- Community outreach
- Relationship building
- Continuous improvement
- Multitasking Abilities
Timeline
EMT/Security
Allied
02.2026 - Current
Girl Flag Football Head coach/Assistant Softball Coach
Pueblo High School/ Salpointe high school
08.2025 - 05.2026
Market Manager
DispatchHealth
08.2022 - 01.2026
Emergency Medical Technician
American Medical Response, AMR
02.2006 - 10.2022
BLS/CPR/First Aid instructor -
American Heart Association
Emergency Medical Technician Certification -
Med tech academy
High School Diploma -
Desert View High School