Alisha Perez
Pembroke Pines
Summary
Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures, HIPPA and insurance verification, contributing to well-managed medical office environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Hands On Therapy Services
10.2024 - 12.2024
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Updated patient information and insurance details for accurate electronic medical records.
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Provided prompt, polite and professional in-person and telephone customer service.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
Sales Representative
IFT Logistics LLC
11.2023 - 08.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client relationships by conducting regular follow-ups and providing personalized financial solutions.
- Tracked shipments and trucks out on deliveries.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
Retail Sales Associate
TJ Maxx
11.2021 - 01.2022
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
undergrad - Nursing
St. Thomas University
Miami Gardens, FL12.2024
High school diploma -
Somerset Academy High School (South Campus)
Pembroke Pines, FL05.2024
Skills
- Experience with Children
- Office administration
- Managing patient records
- Phone and email etiquette
- Patient scheduling
- Appointment coordination
- Microsoft Word
- Time Management
- Lifeguard
- Pool Maintenance
- Tutoring
- Babysitting
- Childcare
- Spanish
- Special Needs
- Microsoft Excel
- Leadership
- Computer skills
- Multitasking and organization
- Data entry
- Insurance verification
Certification
- First Aid Certification - American Heart Association.
- CPR/AED for the Professional Rescuer - American Red Cross.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Office Assistant
Hands On Therapy Services
10.2024 - 12.2024
Sales Representative
IFT Logistics LLC
11.2023 - 08.2024
Retail Sales Associate
TJ Maxx
11.2021 - 01.2022
High school diploma -
Somerset Academy High School (South Campus)
undergrad - Nursing
St. Thomas University
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