Alisha Pettus
Huntsville
Summary
Experienced in collaborative teamwork and customer service, eager to learn and excel in a supportive environment. Approach tasks with efficiency and reliability, quickly acquiring necessary skills. Ready to utilize and further develop communication and organizational skills to contribute to team success.
Overview
3
3
years of professional experience
Work History
Team Member
Target
11.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment department.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Sales Associate
Badcock furniture and more
05.2024 - 10.2024
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Handled customer complaints and inquiries in a courteous and efficient manner
- Established a positive rapport with customers by delivering helpful and friendly personalized service
- Built relationships with potential customers by providing helpful advice on product selection
- Tagged new merchandise for sale and updated signs
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to
- Drove sales through customer relationship building and suggestive selling techniques
- Trained multiple new employees on sales procedures
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Computed sales prices, total purchases, and received and processed cash and credit payment
Assembly
Polaris Industries
11.2023 - 01.2024
- Completed production targets within deadlines
- Analyzed and measured components
- Packaged materials and items according to specified standards
- Assisted in product quality assurance
Deli Associate
Walmart
06.2023 - 11.2023
- Cleaned and organized eating, service, and kitchen areas
- Selected food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags
- Restocked kitchen as necessary to maintain inventory
- Prepared food items, ensuring consistency and compliance with deli recipes, portioning, and cooking
- Followed sanitation procedures
- Developed relationships with customers to encourage repeat sales
- Maintained cleanliness of deli area, including counters, shelves, display cases, and equipment
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Crew Member
Sonic
08.2022 - 04.2023
- Prepared more than 50 orders per shift based on instructions
- Operated commercial deep fryers, ovens, and other kitchen equipment
- Assisted with store close, and regular maintenance procedures
- Maintained dining and food service areas in clean, safe and sanitary manner
- Maintained high standards of customer service during high-volume work shifts
- Organized food preparation stations and replenished supplies regularly
Bistro Attendant
Aimbridge Hospitality
04.2022 - 08.2022
- Trained new bistro attendants on company policies, procedures, and best practices for exceptional service.
- Resolved customer complaints professionally, maintaining a positive reputation for the establishment.
- Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery to guests.
- Adhered to strict health department guidelines for food handling and sanitation procedures in all work areas.
- Ensured accuracy in orders taken by attentively listening to guests'' requests.
- Consistently received positive feedback from guests regarding exceptional service quality.
Education
High School Diploma -
Austin high school
Decatur, Alabama05.2020
Skills
- Cash Handling
- Conflict Resolution
- Customer Service
- Food safety and sanitation
- Food preparation
- OSHA regulations
- Product promotions
- Quality control
- Task prioritization
- Team collaboration
- Time management
- Teamwork and Collaboration
- Excellent people skills
- Cash Register Operation
- Exceptional customer service
- Relationship Building
- Sales Strategies
Timeline
Team Member
Target
11.2024 - Current
Sales Associate
Badcock furniture and more
05.2024 - 10.2024
Assembly
Polaris Industries
11.2023 - 01.2024
Deli Associate
Walmart
06.2023 - 11.2023
Crew Member
Sonic
08.2022 - 04.2023
Bistro Attendant
Aimbridge Hospitality
04.2022 - 08.2022
High School Diploma -
Austin high school
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