Alisha Scott
Charlotte,NC
Summary
Dedicated professional with experience as a Rual Carrier at the United States Post Office, skilled in vehicle maintenance and customer service. Successfully improved mail distribution accuracy and enhanced safety by proactively reporting hazards. Known for strong problem-solving abilities and effective communication, ensuring timely deliveries and exceptional customer engagement.
Qualified Rual Carrier with solid background in rural delivery services and route management. Successfully managed daily mail and package deliveries, ensuring timely and accurate distribution. Demonstrated strong problem-solving skills and excellent customer service, adapting efficiently to changing delivery needs and routes.
Experienced with efficient route management and timely mail distribution. Utilizes problem-solving skills to navigate and adapt to changing delivery conditions. Track record of maintaining high levels of customer satisfaction through reliable and consistent service.
Dependable Rural Carrier always arriving for work neat, organized and with professional attitude. Hardworking self-motivator handling all mail duties with enthusiasm and energy.
Reliable Rural Mail Carrier with efficiency when meeting deadlines and covering great distances in all weather conditions. Gregarious employee with neighborly mannerisms and enduring commitment to customer service in accordance with company objectives. Resourceful problem solver with self-reliance in logistically complex delivery routes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rual Carrier
United States Post Office
08.2013 - Current
- Assisted in training new employees, sharing best practices for rural carrier duties.
- Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Improved overall efficiency with proper vehicle maintenance and timely repairs.
- Increased accuracy of mail distribution by regularly updating address changes in the system.
- Proactively reported hazards along the route, contributing to a safer work environment for fellow carriers.
- Picked up outgoing mail from letter boxes and in person from customers.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Demonstrated adaptability by covering other routes when necessary due to absences or scheduling conflicts.
- Navigated various weather conditions safely, ensuring timely deliveries in all circumstances.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Ramp Agent
Piedmont Airlines
02.2010 - 07.2013
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Education
High School Diploma -
Olympic High School
Charlotte, NC06-2007
Skills
- Vehicle maintenance
- Address management
- Route navigation
- Safety compliance
- Mail handling
- Customer service
- Problem solving
- Time management
- Communication skills
- Hazard reporting
- Physical fitness
- Written and verbal communication
- Customer engagement
- Relationships and rapport
- Incident reporting
- Mail delivery
- Mail sorting
- Issue reporting
- Payment collections
- Mail collection
- Postal law proficiency
- Address verification
- Teamwork
- Multitasking capacity
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Self motivation
- Analytical thinking
- Professionalism
- Schedule management
- Record keeping
- Time management abilities
- Inventory management
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Rual Carrier
United States Post Office
08.2013 - Current
Ramp Agent
Piedmont Airlines
02.2010 - 07.2013
High School Diploma -
Olympic High School
Similar Profiles
Rita OwenbyRita Owenby
Rural Mail Carrierr Associate at United States Post Office OfficeRural Mail Carrierr Associate at United States Post Office Office
Kay-la KnightKay-la Knight
City Letter Carrier at United States Post OfficeCity Letter Carrier at United States Post Office
Diane BrownleeDiane Brownlee
LSSA at United States Post OfficeLSSA at United States Post Office
Matthew SullivanMatthew Sullivan
On-Call Supervisor at United States Post OfficeOn-Call Supervisor at United States Post Office
Samantha CottonSamantha Cotton
Manager at Mellow MushroomManager at Mellow Mushroom