Alisha Singer

• Support provided for Sales departments, both internal & remote

Arranged logistics for on-site customer visits and events

Responsible for a range of admin activities, including tracking expenses and producing printed content

· Secure customer accommodations and transportation. Coordinate all meals. Prepare and distribute welcome guest packets.

Handled visitor logistics for Avery and Sacramento facilities

Managed ordering and receipt of test products for Applications Engineering

Oversee survey system management, ensuring smooth operations.

· Maintain the customer center conference room schedule; whiteboards, bulletin boards, and supplies.

Managed routing of incoming and outgoing mail. As well as arranging shipment and receiving of incoming & outgoing packages.

· Update company information such as monthly company calendar, television screen maintenance, department bulletin boards.

Ensured accuracy of travel expense reports by verifying accounting details.

Coordinated meetings for department personnel.

· Prepare audio/visual materials for these meetings, as requested, utilizing appropriate software to generate graphs and charts.

Aid department team in drafting Capital Expenditure Requests and Purchase Requisitions

· Arrange for maintenance of office equipment, coordinating with Purchasing department.

· Maintain department files including, but not limited to, business and technical correspondence and memorandums and quotation spread sheets.

· Create new departmental procedures, as needed.

· Develop relationships with local vendors (lodging, restaurants, catering, etc.).

· Provides orientation for new residents at the Innovation and Solutions Center.

· Maintain the emergency evacuation program for the ISC building.

· Collect all itineraries for the Sales team and update calendars for all Sales Team Management.

· Order promotional materials such as business cards, apparel, customer gifts, etc.

· Answer all incoming Sales related phone calls & answer questions about Machine capability and direct customers to their proper representative.

Prepared Capital Expenditure Request forms with justification

· Make appropriate decisions and judgments, when possible, on behalf of the department manager.

· Manage part-time lab assistant by assigning daily/weekly cleaning duties, coordinating other assigned duties with Applications Department Manager.

· Assist in training new employees about company policies, Concur, etc. & get them set up with items needed for their position.

· Coordinate facility tours; develop and maintain tour training materials.

· Takes lead on event planning and coordination for in-house events associated with the Sales and Applications Engineering departments.

· Assist marketing team with trade show execution and logistics. Provide Headquarters support for the remote Marketing team.

· Forklift license controller for ISC and SAC residents. Keeps records of certification and tracks expiration dates along with reminders to those whose license is close to expiration.

· Assist Sacramento Applications Manager with facility needs to include, but not limited to, vendor hiring/ vetting, facility maintenance.

· Secured management position for $1M yearly retail operations

· Oversaw all operations of successful retail facility.

· Hired, trained, Supervised and mentored a team of over 10 employees

· Managed loss prevention and inventory control processes

· Managed shift schedules, ordering, localized Marketing and Payroll.

· Providing excellent Customer Service while creating long term relationships with customers.

· Organized store promotions and visual merchandising.

· Developed and maintained process improvement plans

· Customer Service Specialist and award winner for excellence in service

· Schedule making

· Book keeping & Sales tracking

· Visual merchandising

· Cash handling and cashier experience

· Inventory control

· Ability to work well with a team or individually

· Able to handle multiple projects and tasks