Assisted in developing policies related to options counseling services.
Tracked patient or client care and followed through to provide service effectiveness.
Educated clients on options to assist in making informed decisions.
Attended workshops and trainings related to options counseling practices.
Conducted assessments to identify the needs of the clientele.
Established relationships with local organizations that provide resources for clients.
Early Intervention Home Visitor
PACE Head Start
Vincennes, IN
09.2011 - 03.2014
Maintained accurate records of all assessments, progress notes, service plans and other documents related to client services.
Performed many home visits to evaluate client communication, cognition, mood, and behavior.
Set up and maintained monthly educational activity calendars.
Supported parents in making key educational plans and decisions for children.
Assessed the safety of the home environment for children at risk of abuse or neglect.
Planned activities designed to promote communication between parents and caregivers and their children while emphasizing positive reinforcement techniques.
Conducted home visits to assess family needs and develop individualized goals.
Case Manager
Hopewell Center
Anderson, IN
05.2005 - 07.2010
Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Collaborated with other service providers to ensure continuity of care for clients.
Advised staff members on effective strategies for working with challenging client behaviors.
Coordinated comprehensive care plans for clients to meet their individual needs.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Case Manager
IPMG
Anderson, IN
09.2009 - 04.2010
Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Collaborated with other service providers to ensure continuity of care for clients.
Advised staff members on effective strategies for working with challenging client behaviors.
Developed and maintained relationships with community resources and service providers.
Coordinated comprehensive care plans for clients to meet their individual needs.
Job Coach
Hopewell Center
Anderson, IN
05.2004 - 05.2005
Engaged individuals receiving support through coaching, feedback and skills development exercises.
Utilized labor market information to advise clients on emerging job trends and opportunities.
Provided emotional support throughout the entire process of finding suitable employment.
Mentored program participants by answering questions and directing throughout work shift.
Assisted participants in achieving highest level of independent functioning while receiving services.
Direct Care Staff Member
Hopewell Center
Anderson, IN
08.2002 - 05.2004
Recorded client status progress and challenges in logbooks and reports.
Supervised activities of daily living for clients.
Responded promptly to emergency situations involving client health or safety.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Supported client rights in accordance with applicable laws, regulations and ethical standards.
Education
Bachelors in Social Work - Social Work
Anderson University
Anderson, IN
05-2004
Skills
Client assessment
Resourceful
Multicultural competence
Creativity and innovation
Care coordination
Customer assistance
Certification
Rosalyn Carter Dementia Care Specialist
HIPAA Privacy and Security Certificate
Level II Options Counselor Certificate
Dementia Friendly Certificate
Adult Mental Health First Aid Certificate
Diversity, Equity, Inclusion and Belonging Certificate
Timeline
Options Counselor
Generations through Vincennes University
03.2014 - Current
Early Intervention Home Visitor
PACE Head Start
09.2011 - 03.2014
Case Manager
IPMG
09.2009 - 04.2010
Case Manager
Hopewell Center
05.2005 - 07.2010
Job Coach
Hopewell Center
05.2004 - 05.2005
Direct Care Staff Member
Hopewell Center
08.2002 - 05.2004
Rosalyn Carter Dementia Care Specialist
HIPAA Privacy and Security Certificate
Level II Options Counselor Certificate
Dementia Friendly Certificate
Adult Mental Health First Aid Certificate
Diversity, Equity, Inclusion and Belonging Certificate