Alisha Smith
Marion,AR
Summary
Direct Care Supervisor Ensuring the safe and health of the members wellbeing. Helping members create goals and plans of care for short term and long term purpose. Creating schedule for staffing, billing, insurance eligibility checks, referrals , over seeing training hours are meet by staff.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Direct Care Supervisor
Pathfinders, inc
08.2021 - Current
- Supervisor duties
- Making schedules for new members and clients
- Maintaining staff compliance
- Overseeing PA's
- Weekly Billing
- Verify insurance coverage and benefits for new and current members
- Verifying eligibility for services
- Communication skills
- Referrals Process
- Approving time daily
- Provides services to an consumer within their home and community as determined by goals and objectives in an consumer within their home and community as determined by goals and objectives in a person centered plan. Trains and supports individual in independent living skills, home management skills, cooking, cleaning, socialization, including supported employment in the community, and other identified skills needed to foster independence. Follows procedures within 24 hours for incidents identified according to Department of Human Services policy. Completes activity logs that occur during the work time frame as identified within the person centered plan objectives. For any change affecting the individual, reports, as applicable, any change affecting the individual receiving services. If necessary, ensures the consumer is reminded when it is necessary to take and/or refill medication. Completes and provides documents as required. Meets initial and on-going annual training requirements. Maintains compliance with required personnel documents. Perform any other related duties as required or assigned.
- Show learning skills on how to help people with small or big ability make it through the daily
Division Manager
Arkansas Support Network
09.2019 - 06.2021
- Supervised daily planning, coordination and administration for division operations.
- Established clear and consistent policies and procedures.
- Handled escalated complaints involving division operations and work of personnel under supervision.
DSP
Arkansas Support Network
08.2017 - 08.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with an strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
CNA
Fayetteville City Hospital
03.2012 - 05.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA - Certified Nursing Assistant
fayetteville city hospital
01.2008 - 08.2010
- Making sure that patients personal care giving needs where on a day to day base
- Helping with feeding at meal time
- Bathing dressing
- Helping them walk when need
- Helping with daily needs throughout the day
- Caring for the patient making sure they where safe
- Had a big impacted on people's life became a shower team leader
- Skills Used
- Used my CNA training to perform my personal care giving and my communication skills and behavior skills to do my job.
Pharmacy Technician
USA drugs
01.2008 - 01.2008
- Helping the pharmacist filling prescription drugs
- Counting meds stocking
- Inventory login drug information
- Helping customers with refilling meds and provide great customer service
- Accomplishments
- Missing working with people who has special needs
- How to fill a prescription
- Stock drug in proper place
- Storing drugs
- Drug labels
- Working on computer and cashier
- Communication skills
- Drug Inventory
- Working beside pharmacist.
CNA certified nursing assistance/ medical records clerk
fayetteville city hospital
01.2005 - 01.2006
- Helping filling papers
- Getting data entry into computer
- Updated daily care plan for patients when need
- Printing off papers
- Faxing papers
- Making sure nothing as expired I charts
- Cleaning chart to thin out to store old information
- Checking adls at the end of month
- Accomplishments
- Got papers out when need
- Kept the nurse station stock with the correct information need to filling out
- Made me want to continue nursing
- Filling clerk skills Data entry skill with typing on computer
- Thinning charts
- Getting a chart together for new patients.
CNA - Certified Nursing Assistant
fayetteville city hospital transition physic unit
01.2004 - 01.2006
- Helping people with behavior problems, mental, stress get back on track
- Help with bathing
- Feeding dressing provide care that was need or to be helped with throughout the day
- Did daily activities with groups are one-on-one time
- Accomplishments
- To learn more about people with behavioral to better understand them
- CNA training skills
- My CPI skills
- Behavioral classes
- My communication skills
- Working with people skills knowing how to treat them.
shift manager
McDonald's
01.1998 - 01.2001
- Customer service
- Cooking cleaning
- Training new people
- Working in office
- Counting til on cashier
- Doing shift change reports
- Accomplishments
- Moving for crew to crew trainer to shift manager
- Customer service skills.
Education
No Degree - Social Work
North East Arkansas Community College
Bentonville, ARHigh School Diploma -
Hughes High School
Hughes, AR05.2000
Skills
- Record keeping
- Patient advocacy
- Active listener
- Critical thinking
- Effective communication
- Care planning
- Staff supervision
- Team leadership
- Goal setting
- Time management
- Personal care assistance
- Health and safety
- Client assessment
- Performance evaluation
- Hiring and Recruitment
- Staff Scheduling
Certification
CNA certified nursing assistance, 07/01/01, 07/01/16, Nursing assistance
Timeline
Direct Care Supervisor
Pathfinders, inc
08.2021 - Current
Division Manager
Arkansas Support Network
09.2019 - 06.2021
DSP
Arkansas Support Network
08.2017 - 08.2017
CNA
Fayetteville City Hospital
03.2012 - 05.2015
CNA - Certified Nursing Assistant
fayetteville city hospital
01.2008 - 08.2010
Pharmacy Technician
USA drugs
01.2008 - 01.2008
CNA certified nursing assistance/ medical records clerk
fayetteville city hospital
01.2005 - 01.2006
CNA - Certified Nursing Assistant
fayetteville city hospital transition physic unit
01.2004 - 01.2006
shift manager
McDonald's
01.1998 - 01.2001
No Degree - Social Work
North East Arkansas Community College
High School Diploma -
Hughes High School