Alisha Swallows
Cookeville,TN
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I'm a enthusiastic, energetic personnel with an ambition to work as a Customer Service Representative Remote. I am not experienced, but very eager to learn. I also, have a friendly personality with an initiative understanding of others. That is what makes me a great team player. I always bring a smile, on time, and a positive attitude, and Great Communication skills.
I have a solid experience and education in patient care, family relations, and staff development. I am very prepared to become a contributor to the team, with or without experience.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Pacesetters Inc.
Cookeville , Tennessee
11.2017 - 07.2019
- Monitored progress and documented individuals health status changes to keep Charge Nurse updated.
- Administered medication as directed by physician .
- Supervised daily activities and provided assistance to staff.
- Assisted disabled individuals to support independence and well-being.
- Maintained clean, safe and well-organized individuals environment.
- Updated individuals files with current vitals, behaviors and other data relevant to treatment planning.
- Assisted with daily living activities, running errands and household chores.
- Built and maintained rapport with individuals and family members to facilitate trusting caregiver relationship.
- Cooked meals and assisted individuals with eating tasks to support healthy nutrition.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Supported daily hygiene needs of individuals by assisting with bathing, dressing, dental care and personal grooming.
Certified Nursing Assistant
Overton County Health And Rehab
Livingston, TN
09.2015 - 01.2016
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Home Health Aide
Southern Comforts Home Health
Cookeville, TN
06.2015 - 09.2015
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Transported clients for medical and personal outings.
Front Cashier, Order Taker.
Burger King
Livingston , TN
12.2014 - 06.2015
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Examined trays to check contents for required items and complete orders.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Replenished serving stations with fresh food and cleaned up spills.
- Brewed coffee and tea and changed out drink station syrups.
Education
GED -
Algood Adult Education
Algood, TN01.2018
Certified Nursing Assistance - Nursing Assistance
Overton County Health And Rehab
Livingston, TN11.2015
Skills
- Medication Administration
- Indirect Patient Care
- Progress documentation
- Responsible
- Caring
- Friendly Personality
- Understanding
- Team Worker
- Organization Skills
- Communication Skills
- Quick learner
- Meal planning and preparation
- Patient care
- State regulations knowledge
- First aid and safety
Accomplishments
I had frequent commendations by patients and their families for providing exceptional care. I am a very quick learner, and fast paced. I have been a Certified Nursing Assistant. I also, have been CPR, First Aid, AED, and medically certified by the state to administer medicine. I am not currently up to date on certifications, but more than willing to go through trainings again.
I also Thank You for reading my resume.
Timeline
Direct Support Professional
Pacesetters Inc.
11.2017 - 07.2019
Certified Nursing Assistant
Overton County Health And Rehab
09.2015 - 01.2016
Home Health Aide
Southern Comforts Home Health
06.2015 - 09.2015
Front Cashier, Order Taker.
Burger King
12.2014 - 06.2015
GED -
Algood Adult Education
Certified Nursing Assistance - Nursing Assistance
Overton County Health And Rehab