Alisha Taylor
Show Low,AZ
Summary
Experienced, successful business owner with excellent marketing, customer service and facility oversight skills and more than three years of experience. Highly effective and comfortable working with people at all levels in organization.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Salesperson
Horne Auto Center
01.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Developed and grew leads through repeat business and customer referrals.
- Worked to build relationships with customers and built potential for additional sales
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
Owner/Operator
Sweethearts Cafe
04.2020 - 09.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Discovered areas of improvement by generating quarterly operational and sales reports.
Sales Manager
Used Treasures
04.2009 - 01.2020
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Education
Real Estate License - Real Estate
Key Realty
Las Vegas, NV10.2015
High School Diploma -
Musselman High School
Inwood, WV05.2007
Skills
- Executive Leadership
- Leadership and People Development
- Employee Motivation and Performance
- Reducing Costs
- Sales Growth
- Retail Sales
- Sales Expertise
- Customer Needs Assessments
- Persuasive Selling
- Sales Process
Additional Information
Clean United States driving record.
Languages
French
Elementary
Spanish
Limited Working
English
Native or Bilingual
Timeline
Salesperson
Horne Auto Center
01.2023 - Current
Owner/Operator
Sweethearts Cafe
04.2020 - 09.2022
Sales Manager
Used Treasures
04.2009 - 01.2020
Real Estate License - Real Estate
Key Realty
High School Diploma -
Musselman High School