Alisha Turner
Valdosta,GA
Summary
Accomplished Security Manager with more than 2 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
Overview
12
12
years of professional experience
Work History
Security Manager
Department of Defense
2022.06 - 2024.05
- Investigated incidents and wrote reports.
- Kept team compliant with security protocols and appearance standards.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Responded swiftly to security incidents and effectively resolved security issues.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Conducted background checks on new personnel to certify security clearance.
- Verified visitor security clearances and eligibility for access into SCIFs.
Security Clerk
Department of Defense
2021.08 - 2022.06
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Generated management reports for use in key decision-making.
- Organized efficient service responses by directing visitors and callers to correct personnel.
- Responded to customer requests for products, services, and company information.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Updated operational records or licensing information using computer terminals.
Front Desk Associate
Planet Fitness
2020.02 - 2020.07
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Answered guest questions and offered referrals to local points of interest.
- Maintained cleanliness and organization of front desk area.
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Security Forces Patrolman
Department Of The Air Force
2013.05 - 2019.12
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
- Patrolled grounds to monitor status and safety of premises.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Operated security console equipment to monitor and control access.
- Conducted background checks on new personnel to certify security clearance.
Apprentice Mechanic
K and M Automotive
2012.06 - 2013.05
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Observed senior mechanics completing major repairs.
- Took advantage of opportunities to learn new systems and repair procedures.
- Gave customers quotes on potential repairs with nearly 100% accuracy.
- Kept personal appearance and all work areas neat and professional.
- Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
Education
Bachelor of Arts - Psychology
University of New Mexico
Albuquerque, NM05.2023
High School Diploma -
Poplar Bluff High School
Poplar Bluff, MO05.2013
Skills
- Daily incident reporting
- CCTV experience
- Safety and security regulations and procedures
- Security screening
- Incident Reports
- Emergency Response
- Information Security
- General security
- Security clearance
- Computer Skills
- Customer Relations
- Organizational Skills
Awards
Civilian of the year Cat 1, 377 SFG, Kirtland AFB, 2022
377th SFS Outstanding Security Forces Civ Support Staff 2022
Civilian of the quarter Cat 1, 377 SFG, Kirtland AFB, 1st Quarter 2022
Civilian of the quarter Cat 1, 377 SFG, Kirtland AFB, 3rd Quarter 2022
Civilian of the quarter Cat 1, 377 SFG, Kirtland AFB, 4th Quarter 2022
Civilian of the quarter Cat 1, 377 SFG, Kirtland AFB, 2nd Quarter 2023
Civilian of the year Cat 1, 377 SFG, Kirtland AFB, 2023
377th SFG Outstanding Security Forces Civ Support Staff 2023
Timeline
Security Manager
Department of Defense
2022.06 - 2024.05
Security Clerk
Department of Defense
2021.08 - 2022.06
Front Desk Associate
Planet Fitness
2020.02 - 2020.07
Security Forces Patrolman
Department Of The Air Force
2013.05 - 2019.12
Apprentice Mechanic
K and M Automotive
2012.06 - 2013.05
Bachelor of Arts - Psychology
University of New Mexico
High School Diploma -
Poplar Bluff High School
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