Alisha Wagenschutz
Russellville,TN
Summary
Devoted professional with over 20 years of strong medical experience. Offering outstanding challenge resolution along with team leadership and management skills. Exceptionally organized, visionary leader with a keen understanding of business and customer priorities. Well versed and proficient in research as well as communication to improve policy and practice. Effective soft and hard skills to adapt, organize and lead adequately and successfully.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Care Coordinator
Chronic Care Staffing
04.2021 - Current
- Assist patients with management of chronic medical conditions through ongoing communication.
- Create, update, and renew care plans.
- Supported patient care excellence via planning and interpretation of programs.
- Review EHR records regularly to determine, locate and close any gaps in care that may arise.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Provide education and materials, to ensure the understanding of, and promote compliance with recommended lifestyle, dietary, medical, and psychological treatments.
- Assist patients in locating and obtaining available resources, such as financial, emotional, transportation, medications assistance, food, and housing.
- Liaison between the patient, PCP and any others participating in the patient’s medical care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- HEDIS review, data entry and abstraction, maintaining Medicare compliance and promoting the highest quality of medical care possible.
- Used company software and databases to maintain records of services performed and patient conditions.
Virtual Medical Scribe
Aquity Solutions
07.2019 - 04.2021
- Remote medical scribing for telehealth and face to face medical visits.
- Documentation in real time, according to the physician-patient encounter, to guarantee accuracy, compliance, and completeness of the encounter at the completion of each visit.
- Informing the provider of any change in condition, test results, referrals or patient updates that are necessary to assist in providing timely and quality care during each visit.
- Assuring that the patient EHR is accurate and up to date.
- Documentation in real time, according to the physician-patient encounter, to guarantee accuracy, compliance, and completeness of the encounter at the completion of each visit.
- Creating/modifying orders, referrals, as well as DME and medication prescriptions.
- Ongoing open communication with patients, providers and office members through multiple platforms and formats to maintain consistent and appropriate workflow.
- HEDIS review, data entry and abstraction, visit and procedure coding.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
Medical Assistant
Kalkaska Medical Associates at Kalkaska Memorial Health Center
05.2017 - 07.2019
- General Medical Assistant duties including patient triage, taking/recording vital signs, recording, and updating information in the EHR to maintain compliance.
- Collection and preparation of lab specimens, administering and recording immunizations as well as other therapeutic injections.
- DOT physicals, urine drug screens, breath alcohol testing, vision and hearing screening.
- Preparing patients and assisting the provider with in-office procedures.
- HEDIS review, data entry and abstraction.
- Ensure that the patient EHR is precise and up to date; past and current medical, surgical, social, family and medication history.
- Securing medication, testing, referral and procedure prior authorizations and insurance approval.
- Real time, in person scribing into the EHR during provider-patient visit, to complete medication refills, ROS, treatment plan, SOAP, diagnostics, testing and referrals, are all completed by the end of each visit.
- Visit and procedure coding.
- Appointment scheduling, registration, and insurance verification and authorization.
- Medical records management, including filing, organizing, and scanning documents.
Podiatric Medical Assistant
Grand Traverse Foot and Ankle
05.2008 - 03.2017
- General medical office duties including registration, insurance verification and authorization, payment collection, referrals (incoming and outgoing) and scheduling.
- Medical Assistant duties including patient triage, chart documentation (paper and EHR), visit, procedure and DME coding, prescription and medication management, x-rays, instrument prep and sterilization.
- Assist with in office procedures and minor surgeries, DME fitting and dispensing, obtaining insurance approval through prior authorization and adequate documentation.
- MLS laser therapy treatments, ultrasound imaging to assist with therapeutic injection process and treatments.
- Care plan management based on the individual patient need, to assure ongoing treatment needs are satisfactorily met.
- HEDIS review, data entry and abstraction.
- Visit and procedure coding and billing.
- Assure and maintain documentation compliance.
- Manage clinical office operations.
- Maintain and manage stock inventory of all medical equipment and supplies.
- Ensure cleanliness, sanitation and maintenance of facilities, exam rooms and equipment.
Education
Bachelor of Science - Health Information Management
Western Governors University
05.2024
Bachelor of Science - Applied Psychology
Capella University
10.2022
Skills
- Communication and leadership
- Multidisciplinary Team Collaboration
- Patient Care Coordination and Management
- Patient Flow Management
- Progress Monitoring
- Strategic Planning and Organization
- Database Coordination
- Insurance Verification
- Medical Data Collection, Abstraction
- Medical Terminology
- Group Mentorship and Management
- Project Management
Academic Accomplishments
- National Honor Society, 2020, 2022, Capella University
- Presidents List, 2020, 2022, Capella University
- National Society of Leadership and Success, Present
Certification
Medical Assistant | 2017 - present | ARMA
Community Services Accomplishments
Chapter and State Advisor | 2014 – 2020 | DeMolay International
Chapter Advisor | 2016 - 2020 | International Order of the Rainbow for Girls
Advisor of the Year | 2018 | DeMolay International
Cross of Honor Recipient | 2019 | DeMolay International
Timeline
Care Coordinator
Chronic Care Staffing
04.2021 - Current
Virtual Medical Scribe
Aquity Solutions
07.2019 - 04.2021
Medical Assistant
Kalkaska Medical Associates at Kalkaska Memorial Health Center
05.2017 - 07.2019
Podiatric Medical Assistant
Grand Traverse Foot and Ankle
05.2008 - 03.2017
Bachelor of Science - Health Information Management
Western Governors University
Bachelor of Science - Applied Psychology
Capella University
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