Alisha Weathers
Lancaster,SC
Summary
Efficient and detail-oriented healthcare professional with extensive experience in insurance claims management and administrative duties. Demonstrated proficiency in electronic recordkeeping, HIPAA compliance, and patient billing processes. Skilled in identifying and rectifying claim errors promptly to prevent payment delays. Dedicated to providing exceptional patient service and maintaining accurate documentation by industry standards
Overview
9
9
years of professional experience
Work History
Medical Administrative Assistant
Margel Services LLC
04.2015 - 11.2023
- Scheduling appointments and managing patient calendars.
- Handling patient inquiries and providing exceptional service.
- Maintaining accurate electronic health records.
- Coordinating referrals and authorizations.
- Handled 15-20 medical billing and insurance claims daily with accuracy and efficiency Assisting with administrative tasks for healthcare providers.
Benefit Investigation Specialist
Lash Group
11.2018 - 04.2020
- Managed electronic recordkeeping and ensured patient confidentiality.
- Adhered to HIPAA guidelines to safeguard patient privacy.
- Handled patient insurance details and demographics.
- Processed insurance payments and addressed errors promptly, resulting in 95% accuracy rate and timely resolution of payment discrepancies.
- Assisted patients with billing inquiries and claim issues.
- Communicated with insurance companies to verify benefits.
- Documented patient cost share and additional coverage accurately.
Pharmacy Technician
CVS Pharmacy
05.2017 - 08.2018
- Completed forms for submission to physician's office.
- Coordinated benefits among payers.
- Updated patient and physician contact logs.
- Processed medical insurance claims.
- Addressed customer inquiries and complaints professionally.
- Dispensed medications and provided customer education on insurance terms.
- Processed payments and labeled prescriptions accurately.
- Managed approximately 70 inbound calls daily, providing prompt and effective customer assistance, leading to enhanced satisfaction
Education
Associate of Science - Medical Adminstrative Assistant
Grantham University
Lenexa, KS03.2025
Associate of Arts - Business Admininstration & Management
Grantham University
Lenexa, KS02.2024
Skills
- Customer Acquisition and Retention
- Documentation and Reporting
- Problem-Solving
- Adaptability
- Project Management
- Technical Proficiency (select specific software/tools relevant to the job)
Timeline
Benefit Investigation Specialist
Lash Group
11.2018 - 04.2020
Pharmacy Technician
CVS Pharmacy
05.2017 - 08.2018
Medical Administrative Assistant
Margel Services LLC
04.2015 - 11.2023
Associate of Science - Medical Adminstrative Assistant
Grantham University
Associate of Arts - Business Admininstration & Management
Grantham University
Similar Profiles
Robert MargelRobert Margel
Owner / Operator at Margel TruckingOwner / Operator at Margel Trucking
Jacob HernandezJacob Hernandez
Pipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLCPipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLC
Haresh HarendranHaresh Harendran
Finance Manager at Excemptional Medical Ambulance and Healthcare Services LLC and Prime Wellness Training Institute LLCFinance Manager at Excemptional Medical Ambulance and Healthcare Services LLC and Prime Wellness Training Institute LLC
Elisee LukeloElisee Lukelo
Housekeeper at Atrium Health PinevilleHousekeeper at Atrium Health Pineville
Timothy OforiTimothy Ofori
Apprentice at Mr.OforiApprentice at Mr.Ofori