Summary
Overview
Work History
Education
Skills
Timeline
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Alisha Wells

Bartlett,TN

Summary

Dynamic and results-driven professional with extensive experience at Walgreens and Family Dollar. Proven expertise in cash handling and team leadership, fostering a positive work environment while enhancing customer satisfaction. Skilled in conflict resolution and training, consistently achieving operational excellence and minimizing discrepancies. Committed to delivering exceptional service and motivating teams.

Overview

7
7
years of professional experience

Work History

Shift Leader

Walgreens
09.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Assistant Manager

Family Dollar
09.2018 - 08.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

High School Diploma -

Fayette Ware High School
Somerville, TN
05.2010

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Customer service management
  • Team collaboration and leadership
  • Team supervision
  • Conflict resolution
  • Staff supervision
  • Inventory counts
  • Assigning work
  • Complaint resolution

Timeline

Shift Leader

Walgreens
09.2023 - Current

Assistant Manager

Family Dollar
09.2018 - 08.2021

High School Diploma -

Fayette Ware High School

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Alisha Wells