Alisha White

Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

• Transitioned accounting software from Sage Accounting to QuickBooks Accounting programs
• Effectively trained multiple team members in the use of QuickBooks
• Methodically documented and maintained standard operating procedures (SOPs) for day-to-day operations
• Identified and initiated numerous programs and platforms to optimize operations, improve access control and privacy management, and seamlessly integrate systems where applicable
• Assisted in the inaugural strategic plan for the community, encompassing a phased approach to staffing model implementation, funding and budgetary planning, infrastructure maintenance and reconstruction, as well as comprehensive community engagement strategies
• Developed and implemented a well-organized community engagement program aimed at nurturing member connections and building a robust sense of community
• Enhanced transparency by consistently delivering targeted communications to the community membership, providing insight into the association's current status and outlining future expectations
• Conducted a comprehensive evaluation of the staffing model and made strategic adjustments to significantly improve operational efficiency
• Cultivated strategic partnerships with governmental and multi-organizational entities, establishing channels to enhance emergency response communications, promote collaborative initiatives, and offer comprehensive support to all entities within the community and its surroundings
• Nurtured an organizational culture that prioritized heightened teamwork and collaboration, focusing on the well-being of individuals, work-life balance, and fostering personal and professional growth
• Cultivated an organizational culture focused on elevated teamwork and collaboration, emphasizing individual well-being, work-life balance, and both personal and professional growth, while also mentoring Three team members, facilitating their advancement within the organization
• Conducted performance evaluations for staff, addressed concerns using documented processes, eliminated toxic dynamics when required, recruited skilled and adaptable candidates, and provided motivation and mentorship to the team
• Developed and implemented an Employee Handbook significantly improved Employee understanding of the companies Culture, Mission, and Policies
• Effectively multitasked to oversee the workloads of multiple individuals and departments during personnel transitions
• Created a safety environment and training that saved the company over $50,00 on Workers Comp billing in the second year and continuing a downward trend in claims moving forward.

Human Resources

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Streamlined recruitment processes for quicker, more efficient candidate selection.
• Enhanced employee engagement by implementing innovative HR programs and initiatives.
• Reduced employee turnover rates with targeted retention strategies and support systems.
• Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
• Developed and delivered comprehensive training programs, improving employees'' skills and productivity.
• Facilitated effective communication between management and staff, fostering a positive work environment.
• Evaluated employee performance fairly, providing constructive feedback for professional growth.
• Managed complex employee relations issues to promote a healthy workplace culture.
• Implemented cost-saving measures within the HR department, optimizing budget utilization.
• Spearheaded talent acquisition efforts for organizational success and strategic growth.
• Collaborated with cross-functional teams to develop integrated solutions for business challenges.
• Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
• Optimized workforce planning and resource allocation for improved operational efficiency.
• Established succession planning processes to ensure leadership continuity within the company.
• Actively monitored industry trends and best practices to maintain cutting-edge HR strategies.
• Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
• Partnered with senior leaders on organizational development initiatives for continued growth.
• Coached managers on effective employee relations strategies to address workplace conflicts proactively.
• Negotiated competitive compensation packages to attract top talent in a tight labor market.
• Fostered strong relationships with external partners such as universities and employment agencies for enhanced networking opportunities.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Promoted and enabled necessary changes to align operations with strategic plans.
• Advised senior management on organizational development and change management initiatives.
• Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
• Collaborated with leadership to assess and improve policies across board.
• Facilitated team-building activities and initiatives, improving collaboration and engagement.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
• Developed and delivered special events for company employees.
• Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Instructed senior leaders on appropriate employee corrective steps.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Fostered positive work environment through comprehensive employee relations program.
• Structured compensation and benefits according to market conditions and budget demands.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Coordinated technical training and personal development classes for staff members.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Implemented Payroll Processing through ADP
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

• Guided a group of team members to elevate the standard of living, leisure experiences, and overall health and well-being for the clients entrusted to our care
• Cultivated an organizational culture focused on elevated teamwork and collaboration, emphasizing individual well-being, work-life balance, and both personal and professional growth
• Developed and implemented a budget template that significantly improved forecast accuracy for the department
• Developed, documented, and implemented SOPs covering regular operations of the department
• Successfully launched multiple new activities programs including the development SOPs, facility setup with furniture, and equipment, and the execution of excursions out of the facility
• Cultivated and broadened inter-departmental, cross-company, and governmental relationships, generating opportunities for increased collaboration and support across various activities, outreach, education, and emergency situations.

• Managed two six-bed facilities overseeing a team of fourteen employees
• Manages the daily operations of the facility to align with State and Federal regulations, overseeing all department managers to ensure strict compliance with facility requirements
• Proficient in running the facility in adherence to Title 17, Title 22, and established company policies, programs, and budgets
• Achieved a 5% budget reduction by eliminating unnecessary expenses, including approximately $1,200 per month in payroll, through the implementation of new technology and services.

• Launched and executed the process of transforming three sole proprietor businesses into a Limited Liability Company (LLC)
• Managed an active-adult community of 358 homes with a team of three employees
• Managed an upscale, coastal community of 390 homes and commercial marina with a team of five employees
• Effectively oversaw the management transition of three companies via collaboration ensuring a smooth and seamless changeover
• Conducted audits of client accounts, business financials, and other records, successfully identifying and resolving substantial discrepancies
• Identified, documented, and implemented SOPs and policies based on best practices, leading to improved collection efforts and a reduction of accounts receivable by over 10% in less than five months
• Enhanced operational efficiency and cost-effectiveness by optimizing procurement and inventory procedures, leading to an annual expense reduction while eliminating resource and time waste
• Oversaw and compiled annual reports, financial statements, tax documents, and budgets to guarantee compliance with state and federal regulations
• Implemented the outsourcing of payroll and human resources services to deliver inclusive benefits while ensuring the ongoing growth of the organization
• Cultivating ongoing relationships with vendors to uphold both quality standards and cost efficiencies.