Alisha Williams

• Prepared and organized documents such as letters, memos, reports, and other material.
• Answered phone calls and emails from customers in a professional manner.
• Assisted with data entry tasks into the organization's database system.
• Performed clerical duties such as photocopying, faxing, mailing, scanning, collating and binding documents.
• Processed donations received from donors using the organization's software system.

Managed ins and outs of the facility. Operating and overseeing all aspects of the business. Opening and Closing the facility. Checking dogs in and out as well as taking payments. Answering phones, making/booking appointments, entering client information into the computer. Calling various vet offices to confirm medical/vaccination history on all clients. Taking inventory. Keeping track of billing and payroll. Making employees schedules and guiding them on their duties. Feeding and letting dogs out, cleaning kennels. organizing events.

• Maintained filing system for records, correspondence and other documents.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.