Alisha Williams
Chicago,USA
Summary
Strategic business partner and self-motivated leader with a strong focus on collaboration and consensus-building. Proven track record of overseeing well-organized and efficient HR operations, maintaining a balance between organizational targets and compliance requirements. Committed to maximizing resource utilization and enhancing performance through forward-thinking approaches. Demonstrated success in improving collaboration and achieving consensus across public, private, and non-profit sectors.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Human Resources Manager-Employee Experience
Brightpoint/Children’s Home and Aid
03.2023 - Current
- Develop HR strategies that align with company
- Manage recruitment and selection process, ensuring the hiring of top talent
- Guarantee HR policies comply with labor laws and regulations
- Manage employee relations, counseling and exit interviews
- Manage performance appraisal systems to drive high performance
- Collaborate and partner with program leaders on all HR related disciplines
- Administers various human resource plans and procedures for all organization employees; develops and implements policies and procedures to include the employee policies and procedures manual
- Identify opportunities for process improvement within the HR department based on feedback from internal stakeholders
- Develop learning and development programs to address performance gaps
Human Resources Business Partner
Cresco Labs
11.2021 - 03.2023
- Supported performance management guidance to managers and supervisors at multi operation and retail site locations
- Collaborated with colleagues in the human resources department to develop policies, programs, and solutions
- Interpreted labor law and collective bargaining agreement to the leadership team
- Ensured regulatory compliance with legal requirements pertinent to the day-to-day management of employees; collaborated with the legal department when necessary
- Mediated and resolved high level employee relations issues; conducted thorough and objective investigations
- Supported quarterly performance assessments to increase employee retention and performance improvement
- Handled all union grievances and investigated all employee relations complaints
- Analyzed data trends and metrics to inform business decisions
- Identified training needs and create or procure a professional development curriculum
- Conducted monthly meetings with leadership to relationship build, provide HR advice and stay informed on operational needs and challenges
- Collaborated with management and personnel to resolve conflicts and help facilitate positive employee relations, maintain a good work environment and build morale
- Maintained knowledge of Federal and Illinois Labor Law, in addition to company policies and procedures
Human Resources Manager Consultant
Huyo (US) Logistics Inc
08.2020 - 01.2022
- Advise management on the administration of human resources policies and procedures
- Serve as internal consultants by analyzing company’s current HR programs and practices and recommend solutions
- Coordinate, develop and facilitate training programs to leadership team and Human Resources personnel
- Effectively advise management on FLSA standards and California labor and employment law
- Present training sessions related to specific HR programs
- Liaison with management and employees to answer inquiries, administer contracts and support problem resolution
- Implement employee engagement and development activities, presentations and training to maximize productivity and unite workforce
Employee Relations Manager
Jetstream Ground Services
12.2018 - 12.2020
- Investigated, arbitrated and resolved high level employee complaints and issues
- Guided managers and supervisors on resolving discipline issues and employee grievances
- Facilitated regular meetings to discuss and develop plans to positively influence workplace relationships
- Provided advice and guidance to leadership and non-management personnel in resolving work-related problems
- Mediated conflict and employment issues to avoid litigation
- Lead the horizontal acquisition process
- Provided strategic direction for the human resources management team
- Designed and managed employee relationships initiatives
- Established measures to promote equality in regard to language, diversity in culture, to ensure equal access to opportunity and advancement
- Met with high-level decision-makers to outline the organization’s HR goals, identified opportunities to improve processes, provided recommendations to improve employee morale and boost performance
Human Resources Manager
Flying Food Group LLC
08.2016 - 12.2018
- Partnered and supported over 1500 employees at all levels, including executive leadership at multi site locations
- Directed all human resources functions including, recruitment, hiring, employee relations, benefits and labor relations
- Led and managed the Human Resources audit process for compliance purposes
- Provided counsel and guidance to the operations team on labor relations matters, collective bargaining agreements, employee discipline, grievance procedures, and collaboration with the legal team
- Collaborated with Payroll, Talent Acquisition, Operations, and Legal to improve processes
- Ensured compliance with all state and federal regulations, including EEO, ADA, and FMLA, for the Office/Sales Divisions
- Coordinates the implementation of HR-related programs, policies, and procedures
Adjunct Professor
DeVry University
05.2012 - 08.2017
- Taught graduate and undergraduate students in the Criminal Justice and School of Business
- Developed and implemented course syllabi, lesson plans, and assessments
- Facilitated active learning through class discussions, group activities, and individual projects
- Utilized a variety of instructional strategies to meet diverse learning needs
- Coordinated class excursions for higher learning
- Assisted in curriculum design for new courses or programs based on current educational trends and standards
Human Resources Generalist/Recruiter
City of Los Angeles
04.2009 - 08.2016
- Reviewed federal and state laws to confirm and enforce company compliance
- Conducted benefits administration for over 600 benefit-eligible employees
- Created and managed more than 600 confidential personnel records
- Developed creative recruiting strategies that met anticipated staffing needs
- Partnered with hiring managers and Personnel Division for staffing needs
- Maintained relationships with external entities for candidate referrals
- Recruitment of diverse applicants
- Researched and recommended new sources for candidate recruiting
- Recruited for positions through out California
Police Officer
City of Chicago
03.2002 - 05.2009
- Patrolled assigned areas to detect and prevent criminal activity
- Assisted with the enforcement of all applicable laws, ordinances, and regulations
- Prepared detailed reports on incidents and arrests made
- Investigated suspicious persons or activities to determine if criminal activity was present
- Developed positive relationships with members of the community through outreach programs
- Ensured compliance with local laws by performing periodic safety inspections of businesses
- Provided testimony in court when necessary concerning investigations conducted
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events
Education
MBA - Business Administration and Management
Keller Graduate School of Management
Long Beach, CABachelor of Science - Criminal Justice
California State University
Long Beach, CASkills
- ADP
- Paylocity
- Paycom
- UKG
- ProLiant
- Wurk
- Employee and Training Development
- Employee/Labor Law
- Succession Planning
- Performance Management
- Compliance
- Risk Management
- Labor Relations
Certification
- Human Resources Analytics, University of California Irvine- 2025
- Diversity Equity Inclusion In the Workplace, University of South Florida - 2021
- OSHA 30 - 2021
- Professional in Human Resources (PHR) - 2020
Community Service
Zeta Phi Beta Sorority, Incorporated
Timeline
Human Resources Manager-Employee Experience
Brightpoint/Children’s Home and Aid
03.2023 - Current
Human Resources Business Partner
Cresco Labs
11.2021 - 03.2023
Human Resources Manager Consultant
Huyo (US) Logistics Inc
08.2020 - 01.2022
Employee Relations Manager
Jetstream Ground Services
12.2018 - 12.2020
Human Resources Manager
Flying Food Group LLC
08.2016 - 12.2018
Adjunct Professor
DeVry University
05.2012 - 08.2017
Human Resources Generalist/Recruiter
City of Los Angeles
04.2009 - 08.2016
Police Officer
City of Chicago
03.2002 - 05.2009
MBA - Business Administration and Management
Keller Graduate School of Management
Bachelor of Science - Criminal Justice
California State University
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