Alisha Williams
Chicago,USA
Summary
Strategic business partner and self-motivated leader with a strong focus on collaboration and consensus-building. Proven track record of overseeing well-organized and efficient HR operations, maintaining a balance between organizational targets and compliance requirements. Committed to maximizing resource utilization and enhancing performance through forward-thinking approaches. Demonstrated success in improving collaboration and achieving consensus across public, private, and non-profit sectors.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Human Resources Manager-Employee Experience
Brightpoint/Children’s Home and Aid
Chicago, IL
03.2023 - Current
- Develop HR strategies that align with company
- Manage recruitment and selection process, ensuring the hiring of top talent
- Guarantee HR policies comply with labor laws and regulations
- Manage employee relations, counseling and exit interviews
- Manage performance appraisal systems to drive high performance
- Collaborate and partner with program leaders on all HR related disciplines
- Administers various human resource plans and procedures for all organization employees; develops and implements policies and procedures to include the employee policies and procedures manual
- Identify opportunities for process improvement within the HR department based on feedback from internal stakeholders
- Develop learning and development programs to address performance gaps
Human Resources Business Partner
Cresco Labs
Chicago, IL
11.2021 - 03.2023
- Supported performance management guidance to managers and supervisors at multi operation and retail site locations
- Collaborated with colleagues in the human resources department to develop policies, programs, and solutions
- Interpreted labor law and collective bargaining agreement to the leadership team
- Ensured regulatory compliance with legal requirements pertinent to the day-to-day management of employees; collaborated with the legal department when necessary
- Mediated and resolved high level employee relations issues; conducted thorough and objective investigations
- Supported quarterly performance assessments to increase employee retention and performance improvement
- Handled all union grievances and investigated all employee relations complaints
- Analyzed data trends and metrics to inform business decisions
- Identified training needs and create or procure a professional development curriculum
- Conducted monthly meetings with leadership to relationship build, provide HR advice and stay informed on operational needs and challenges
- Collaborated with management and personnel to resolve conflicts and help facilitate positive employee relations, maintain a good work environment and build morale
- Maintained knowledge of Federal and Illinois Labor Law, in addition to company policies and procedures
Human Resources Manager Consultant
Huyo (US) Logistics Inc
Los Angeles, CA
08.2020 - 01.2022
- Advise management on the administration of human resources policies and procedures
- Serve as internal consultants by analyzing company’s current HR programs and practices and recommend solutions
- Coordinate, develop and facilitate training programs to leadership team and Human Resources personnel
- Effectively advise management on FLSA standards and California labor and employment law
- Present training sessions related to specific HR programs
- Liaison with management and employees to answer inquiries, administer contracts and support problem resolution
- Implement employee engagement and development activities, presentations and training to maximize productivity and unite workforce
Employee Relations Manager
Jetstream Ground Services
Los Angeles, CA
12.2018 - 12.2020
- Investigated, arbitrated and resolved high level employee complaints and issues
- Guided managers and supervisors on resolving discipline issues and employee grievances
- Facilitated regular meetings to discuss and develop plans to positively influence workplace relationships
- Provided advice and guidance to leadership and non-management personnel in resolving work-related problems
- Mediated conflict and employment issues to avoid litigation
- Lead the horizontal acquisition process
- Provided strategic direction for the human resources management team
- Designed and managed employee relationships initiatives
- Established measures to promote equality in regard to language, diversity in culture, to ensure equal access to opportunity and advancement
- Met with high-level decision-makers to outline the organization’s HR goals, identified opportunities to improve processes, provided recommendations to improve employee morale and boost performance
Human Resources Manager
Flying Food Group LLC
Los Angeles, CA
08.2016 - 12.2018
- Partnered and supported over 1500 employees at all levels, including executive leadership at multi site locations
- Directed all human resources functions including, recruitment, hiring, employee relations, benefits and labor relations
- Led and managed the Human Resources audit process for compliance purposes
- Provided counsel and guidance to the operations team on labor relations matters, collective bargaining agreements, employee discipline, grievance procedures, and collaboration with the legal team
- Collaborated with Payroll, Talent Acquisition, Operations, and Legal to improve processes
- Ensured compliance with all state and federal regulations, including EEO, ADA, and FMLA, for the Office/Sales Divisions
- Coordinates the implementation of HR-related programs, policies, and procedures
Adjunct Professor
DeVry University
Long Beach, CA
05.2012 - 08.2017
- Taught graduate and undergraduate students in the Criminal Justice and School of Business
- Developed and implemented course syllabi, lesson plans, and assessments
- Facilitated active learning through class discussions, group activities, and individual projects
- Utilized a variety of instructional strategies to meet diverse learning needs
- Coordinated class excursions for higher learning
- Assisted in curriculum design for new courses or programs based on current educational trends and standards
Human Resources Generalist/Recruiter
City of Los Angeles
Los Angeles, CA
04.2009 - 08.2016
- Reviewed federal and state laws to confirm and enforce company compliance
- Conducted benefits administration for over 600 benefit-eligible employees
- Created and managed more than 600 confidential personnel records
- Developed creative recruiting strategies that met anticipated staffing needs
- Partnered with hiring managers and Personnel Division for staffing needs
- Maintained relationships with external entities for candidate referrals
- Recruitment of diverse applicants
- Researched and recommended new sources for candidate recruiting
- Recruited for positions through out California
Police Officer
City of Chicago
Chicago, Illinois
03.2002 - 05.2009
- Patrolled assigned areas to detect and prevent criminal activity
- Assisted with the enforcement of all applicable laws, ordinances, and regulations
- Prepared detailed reports on incidents and arrests made
- Investigated suspicious persons or activities to determine if criminal activity was present
- Developed positive relationships with members of the community through outreach programs
- Ensured compliance with local laws by performing periodic safety inspections of businesses
- Provided testimony in court when necessary concerning investigations conducted
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events
Education
MBA - Business Administration and Management
Keller Graduate School of Management
Long Beach, CABachelor of Science - Criminal Justice
California State University
Long Beach, CASkills
- ADP
- Paylocity
- Paycom
- UKG
- ProLiant
- Wurk
- Employee and Training Development
- Employee/Labor Law
- Succession Planning
- Performance Management
- Compliance
- Risk Management
- Labor Relations
Certification
- Human Resources Analytics, University of California Irvine- 2025
- Diversity Equity Inclusion In the Workplace, University of South Florida - 2021
- OSHA 30 - 2021
- Professional in Human Resources (PHR) - 2020
Community Service
Zeta Phi Beta Sorority, Incorporated
Timeline
Human Resources Manager-Employee Experience
Brightpoint/Children’s Home and Aid
03.2023 - Current
Human Resources Business Partner
Cresco Labs
11.2021 - 03.2023
Human Resources Manager Consultant
Huyo (US) Logistics Inc
08.2020 - 01.2022
Employee Relations Manager
Jetstream Ground Services
12.2018 - 12.2020
Human Resources Manager
Flying Food Group LLC
08.2016 - 12.2018
Adjunct Professor
DeVry University
05.2012 - 08.2017
Human Resources Generalist/Recruiter
City of Los Angeles
04.2009 - 08.2016
Police Officer
City of Chicago
03.2002 - 05.2009
MBA - Business Administration and Management
Keller Graduate School of Management
Bachelor of Science - Criminal Justice
California State University