Alisha Woody
Carrollton,GA
Summary
Knowledgeable Risk Manager equipped with strategic planning and program leadership abilities honed in Medical billing/coding industry environments. Establishes strong and successful policies to mitigate risk at each level and establish clear procedures for assessments, prevention and containment. Familiar with regulatory requirements to maintain strict controls.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Risk Specialist
Caretrack Healthcare LLC.
Carrollton, GA
02.2023 - Current
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Taught employees how to control risks at front line.
- Maintained up-to-date knowledge of industry trends, regulatory changes, and emerging threats to ensure proactive responses to evolving risks within the business environment.
Client Support Technician
Department Of Family And Children Services
Zebulon, GA
10.2019 - 01.2023
- Streamlined support processes for increased efficiency and reduced response times.
- Identified opportunities for process improvement, leading to more efficient troubleshooting methods.
- Trained new team members to ensure high-quality service and adherence to company standards.
- Worked closely with product development teams to provide valuable input based on client feedback and needs analysis studies.
- Documented support interactions for future reference.
Education
Associate of Arts - Business Administration And Management
University of Phoenix
Tempe, AZ12.2024
No Degree - Medical Records Administration
University of Phoenix
Tempe, AZ01.2023
High School Diploma -
Opelika High School
Opelika, AL05.2004
Skills
- Operational risk management
- Enterprise risk management
- Compliance Monitoring
- Audit Support
- Data Analytics
- Customer Relations
- Problem Resolution
- Data Entry
- Microsoft Excel
- Client Relations
- Microsoft Outlook
- Administrative Support
Certification
- Medical Records Training -2/2023-12/2023.
Timeline
Health Risk Specialist
Caretrack Healthcare LLC.
02.2023 - Current
Client Support Technician
Department Of Family And Children Services
10.2019 - 01.2023
Associate of Arts - Business Administration And Management
University of Phoenix
No Degree - Medical Records Administration
University of Phoenix
High School Diploma -
Opelika High School