Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisha Workman

Louisville,KY

Summary

Highly motivated individual with lifelong experience in the fast paced service industry, with additional talents in administrative and leadership roles. I am looking to further expand my knowledge and become and asset to business, clerical and service industry positions.

Overview

10
10
years of professional experience

Work History

FOH Manager/Restaurant Co-Owner

Bungalow Joe's
09.2015 - Current
  • overseeing small business decisions
  • operating day to day operations
  • managing and training staff
  • interviewing and utilizing human resource roles for growth of business
  • facilitated productivity and morale
  • maintained inventory and monitored ordering
  • problem solving in various situations
  • Greeted guests upon arrival and encouraged feedback.
  • Carefully interviewed, selected, trained and supervised staff.
  • Clearly and promptly communicated pertinent information to staff.
  • Recognized outstanding staff performance to boost company morale and overall productivity.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.

Paralegal Assistant

Isaacs & Isaacs
06.2018 - 04.2020
  • Drafted correspondence, motions, legal memorandums
  • Compiled and drafted demand package for personal injury cases
  • Interviewed clients for personal injury cases, handled trial preparation.
  • Coordinated client's statements, four way attorney client conferences and packets for court.
  • Managed attorney calendar and monitored court appearances.
  • Maintained consistent telephone and email communication with all clients.
  • Performed online and offline research to assist attorneys in related casework.
  • Assisted in handling heavy volume phone call throughout the course of the day.

Education

Associate of Arts -

Western Kentucky University
Bowling Green, KY
01.2010

High School -

Jeffersontown High School
Louisville, KY
01-2008

Skills

  • business operations expertise in marketing & advertising
  • clerical knowledge in assisting with professional office setting
  • arranging and preparing a variety of executive documents
  • training individuals and group environments
  • interpersonal and customer service expertise
  • proficient in variable office applications
  • quick paced problem solving
  • Analytical problem-solving
  • Adaptable to varying work hours
  • Effective interpersonal skills
  • Customer-centric problem solver
  • Proficient in mathematics and written communication
  • Skilled in multiple Microsoft Office applications
  • Business operations expertise with an emphasis on marketing and advertising
  • Training and mentoring
  • Staff motivation

Timeline

Paralegal Assistant

Isaacs & Isaacs
06.2018 - 04.2020

FOH Manager/Restaurant Co-Owner

Bungalow Joe's
09.2015 - Current

Associate of Arts -

Western Kentucky University

High School -

Jeffersontown High School

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