Summary
Overview
Work History
Education
Skills
Timeline
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Alisha Zelm

Hutchinson,MN

Summary

Program Director with extensive experience in developing and overseeing high-quality program plans for individuals with diverse needs. Proven ability to ensure regulatory compliance, lead staff training, and enhance client independence while maintaining a supportive and respectful environment. Strong leadership skills with a commitment to upholding organizational standards and achieving client-centered outcomes. Adept at maintaining effective communication, handling confidential information, and supporting executive functions in a dynamic environment.

Overview

7
7
years of professional experience

Work History

Program Director

Aveyron Homes, Inc.
Hutchinson, MN
08.2021 - 08.2024
  • Spearhead the development and implementation of individualized program plans to meet specific client needs, as per Person-Centered Philosophy and Plan of Care.
  • Ensure regulatory compliance by meeting all licensing requirements and overseeing quality assurance processes.
  • Manage a team of well-trained staff, coordinating training programs, and ensuring proper implementation of resident programs.
  • Facilitate special meetings and maintain accurate records of all team meetings, including IDT meetings and Admission/Discharge meetings.
  • Oversee documentation and ensure adherence to legal and safety standards, including emergency procedures, and incident reporting.
  • Represent the organization in the community and with other service agencies, fostering positive relationships and advocating for client needs.
  • Manage daily office operations, including scheduling meetings, coordinating travel arrangements, and handling correspondence.
  • Facilitate communication between departments and external agencies, ensuring smooth workflow and timely responses to inquiries.
  • Maintain and organize confidential records and documentation, ensuring accuracy and compliance with organizational standards.

Program Coordinator

Aveyron Homes, Inc.
Hutchinson, MN
01.2018 - 08.2021
  • Managed and oversaw the activities of program sites, including client program development and staff supervision.
  • Coordinated with the Program Director to implement and review client programs, ensuring compliance with regulatory standards.
  • Maintained accurate documentation for client files, including medical referrals and program data.
  • Facilitated communication between staff, clients, and external service providers, ensuring effective service delivery.
  • Assisted in budget management, including tracking expenditures and preparing financial reports.
  • Coordinate and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.

Education

High School Diploma -

Hutchinson High School
Hutchinson, MN
06-2011

Skills

  • Expertise in regulatory compliance and licensing requirements
  • Strong leadership and team management abilities
  • Proficiency in developing and implementing individualized program plans
  • Excellent communication and interpersonal skills
  • Skilled in data collection, analysis, and quality assurance
  • Competence in using Microsoft Office Suite (Word, Excel, Outlook)
  • Strong organizational and multitasking abilities
  • Capable of maintaining confidentiality and handling sensitive information

Timeline

Program Director

Aveyron Homes, Inc.
08.2021 - 08.2024

Program Coordinator

Aveyron Homes, Inc.
01.2018 - 08.2021

High School Diploma -

Hutchinson High School

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Alisha Zelm