ALISHBA SOLOMAN
MESQUITE
Summary
Talented and detail-oriented Professional with experience in language translation,Truck dispatch,Prescription preparation, Customer interaction, and banking management. Proven ability to assist Senior Management with accuracy and efficiency in high-volume environments. Dedicated to providing customers with desired outcomes through excellent customer service and attention to detail.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Language Translator
LanguageLine
Dallas
01.2025 - Current
- Researched industry specific terminology to ensure accurate translations.
- Compiled background information on content and context of translations for intended audience.
- Translated verbal communications from English to Punjabi and vice versa.
Manager/Truck Dispatcher
ASIS Trucking LLC
Mesquite
12.2021 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Managed licenses and all other regulatory processes to keep the company up to date.
Pharmacy Technician
CVS Pharmacy
Dallas
06.2016 - 02.2018
- Answered 60% of incoming phone calls and addressed customer and healthcare provider inquiries.
- Prepared prescription labels, calculated correct dosages, and filled prescriptions with 100% accuracy.
- Managed inventory, ensuring medications were properly stocked, labeled, and recorded.
- Processed insurance claims, resolving issues related to medication coverage.
Certified Nursing Assistant
Signature Pointe On The Lake
11.2014 - 04.2016
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding, monitored intake to help patients achieve nutritional objectives, cared for residents in an assisted living facility, and delivered high-quality support to meet their needs.
- Documented patient information and care activities in the electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Team Trainer
Taco Bell
Dallas
02.2011 - 04.2014
- Trained over 50 employees for different locations in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations. Designed and delivered web-based, self-directed, across cites learning materials.
- Provided coaching and mentoring to employees. Mentored junior employees to improve performance, food safety, and customer service.
- Demonstrated new products, procedures and techniques to employees.
Education
MBA - Business Administration And Management
Strayer University
Dallas, TX12.2021
MBA - Business Administration And Management
Al Khair University
Lahore, Pakistan09.2007
Bachelor of Arts - Economics, Mathematics, English Literature
University of The Punjab
Lahore, Pakistan08.2003
Associate of Science - Mathematics, Statistics, economics
Punjab College
Lahore, Pakistan08.2001
High School Diploma -
M I Gothenberg High School
Lahore, Pakistan08.1999
Skills
Excellent rendition provider
professional and cultural bridge builder
Freight and brokerage skills in dispatching and managing the loads
Prescription filling and labeling
Medication inventory management
Customer service in healthcare
Banking and customer services skills in Credit card and personal banking
Accomplishments
- Relevant Coursework: Marketing and sales coursework done in 2006. Working as a corporate sales and marketing executive.
- Awarded student of the Month.
- Awarded class monitor / prefect for the year 2008. Ranked in Top 95% of class.
- Reduced prescribing errors 0% by reaching out to prescribers to verify medication orders.
- Facilitated the implementation of a new drug inventory system.
Languages
- Urdu, Bilingual
- English, Advanced
- Hindi, Intermediate
- Punjabi, Bilingual
- 3
- 5
- 5
- 5
Certification
- Pharmacy Technician
- Vocalist
Hobbies and Interests
- Singing
- Cooking
- Traveling
- Watching comedy shows
Community Service
- Volunteer work at Calvary Bible Church.
- Lead singer in choir for over 6 years in Calvary Bible Church.
- Organized events and took care of financial statements at Grace Community Presbyterian Fellowship Church.
- Thanksgiving and Christmas volunteer work at Nursing homes.
References
References available upon request.
Timeline
Language Translator
LanguageLine
01.2025 - Current
Manager/Truck Dispatcher
ASIS Trucking LLC
12.2021 - Current
Pharmacy Technician
CVS Pharmacy
06.2016 - 02.2018
Certified Nursing Assistant
Signature Pointe On The Lake
11.2014 - 04.2016
Team Trainer
Taco Bell
02.2011 - 04.2014
MBA - Business Administration And Management
Strayer University
MBA - Business Administration And Management
Al Khair University
Bachelor of Arts - Economics, Mathematics, English Literature
University of The Punjab
Associate of Science - Mathematics, Statistics, economics
Punjab College
High School Diploma -
M I Gothenberg High School