Alishba Khan
Wallingford,CT
Summary
Detail-oriented business student specializing in Analytics and Information Management, with experience in operations support, customer service, and administrative functions. Strong in organization, communication, and data accuracy, with the ability to work independently in fast-paced environments. Seeking remote opportunities to support business operations and contribute value with a proactive, results-oriented mindset.
Overview
4
4
years of professional experience
Work History
Customer Service & Operations Associate
Bj's Wholesale Club
02.2024 - Current
- Processed member transactions accurately using point-of-sale systems, ensuring data and payment accuracy
- Assisted with inventory tracking and stock accuracy, supporting efficient operations
- Maintained organized workflows and coordinated with team members to meet daily operational goals
- Utilized inventory and warehouse management systems to track product movement and updates
Operations Support Associate
Dairy Queen Grill & Chill
03.2023 - 12.2023
- Enhanced order processing efficiency with point-of-sale systems, ensuring accuracy and speed.
- Balanced simultaneous tasks, consistently meeting strict deadlines and accuracy benchmarks.
- Streamlined workflows, boosting operational efficiency and maintaining organized daily processes.
- Facilitated swift issue resolution through effective team communication and responsibility coordination.
Operations Support Associate
Chipotle
10.2021 - 08.2022
- Enhanced operational efficiency by managing register and service workflows effectively.
- Streamlined shift transitions, showcasing strong time management and dependability.
- Ensured consistent service quality by adhering to standardized procedures independently.
- Maintained accuracy in fast-paced environments, supporting operational success.
Education
Associate of Arts - Analytics & Information Management
University of Connecticut
Storrs, CT05-2027
High School Diploma -
Lyman Hall Highschool
Wallingford, CT07-2023
Skills
- Remote Operations & Workflow Support
- Professional Digital Communication
- Cross-Functional Team Collaboration
- Data Entry, Validation & Accuracy
- Microsoft Excel (Formulas, Data Organization)
- Google Workspace (Docs, Sheets, Slides)
- Task & Deadline Management
- Customer Experience & Issue Resolution
- Process Adherence & Quality Control
- Inventory, Order & Record Tracking
- Problem Analysis & Resolution
- Organizational Systems & Documentation
- Clear Written & Verbal Communication
- Organization & Time Management
- Attention to Detail
- Problem Solving
- Reliability & Accountability
- Team Collaboration
- Adaptability
Accomplishments
- Consistently recognized for reliability, accuracy, and adherence to procedures in fast-paced work environments
- Trusted to manage high-volume transactions and customer interactions independently
- Successfully balanced work responsibilities alongside full-time college coursework
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Customer Service & Operations Associate
Bj's Wholesale Club
02.2024 - Current
Operations Support Associate
Dairy Queen Grill & Chill
03.2023 - 12.2023
Operations Support Associate
Chipotle
10.2021 - 08.2022
Associate of Arts - Analytics & Information Management
University of Connecticut
High School Diploma -
Lyman Hall Highschool