Alishea (AJ) Rodriguez
Houston,Tx
Summary
Entry-level Human Resources professional with a Bachelor of Science in Human Resource Management and a minor in Marketing. Experience includes employee training, recruiting support, performance management, and policy enforcement within fast-paced, customer-facing environments. Recognized for strong organizational skills, discretion, adaptability, and the ability to support both employees and leadership teams.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
AT&T Spring Mobile
07.2016 - 07.2018
- Supported recruiting and hiring for a sales team of 7-10 employees through candidate screening and interview participation
- Onboarded and trained new hires within their first 30 days, reinforcing policies and performance expectations
- Conducted weekly performance evaluations and goal-setting discussions to improve team productivity
- Maintained >𝟗𝟎% transaction, inventory, and operational records
- Trained and mentored 7 employees, contributing to improved 6% sales performance and 22% customer survey satisfaction scores
- Oversaw compliance with company policies and local regulations, ensuring operational integrity.
Retail Sales Consultant
AT&T Wireless Logic
06.2014 - 06.2015
- Supported peer training for 4 new team members on store policies, procedures, and best practices for superior customer service
- Maintained >90% accurate financial and inventory records
- Collaborated with team members to consecutively meet sales goals across 3 fiscal quarters
- Collaborated with teams to address and resolve customer and employee concerns while adhering to company policies.
Sales Transaction Assistant
Best Buy
07.2013 - 06.2014
- Trained new employees on customer service practices and sales procedures
- Resolved customer concerns by coordinating with supervisors and management
- Recognized for consecutively leading the sales district performance in increasing customer credit card applications over 4 months
Education
Bachelor of Science - Human Resource Management/Minor: Marketing
University of Maryland Global Campus
Adelphi, MD05.2025
Associate of Arts - Management Studies
University of Maryland Global Campus
Adelphi, MD12.2021
Skills
- Employee onboarding and training
- Recruiting coordination and candidate screening
- Interview participation and hiring support
- Employee relations and conflict resolution
- Performance tracking and documentation
- Policy compliance and enforcement
- Confidential recordkeeping
- Microsoft Office Suite
Professional Development (2019-Present)
- Completed Bachelor of Science in Human Resource Management with a minor in Marketing while living overseas
- Developed cross-cultural communication skills and adaptability through international living experience
- Strengthened time management, organization, and self-directed learning while balancing academic and personal responsibilities
Timeline
Retail Store Manager
AT&T Spring Mobile
07.2016 - 07.2018
Retail Sales Consultant
AT&T Wireless Logic
06.2014 - 06.2015
Sales Transaction Assistant
Best Buy
07.2013 - 06.2014
Bachelor of Science - Human Resource Management/Minor: Marketing
University of Maryland Global Campus
Associate of Arts - Management Studies
University of Maryland Global Campus