Alishia Dumas
Salt Lake County
Summary
My goal is to be employed with an organization that provides a opportunity for continued growth and success. I have a deep interest in property management, and I believe that working with your company will allow me to make a meaningful impact while staying at the forefront of industry trends.
Overview
3
3
years of professional experience
Work History
Assistant Property Manager/ Floating Assistant Property Manager
Mission Rock Residential
12.2023 - Current
- Detail-oriented Assistant Property Manager with 3+ years of experience in managing low-income housing properties
- Skilled in tenant relations, rent collection, maintenance coordination, and compliance with HUD regulations
- Dedicated to providing affordable, quality housing to communities
- Assisted property manager in overseeing daily operations of residential and commercial properties
- Handled tenant inquiries, complaints, and maintenance requests promptly and professionally
- Conducted regular property inspections to ensure compliance with safety regulations and identify maintenance needs
- Prepared lease agreements, renewals, and move-in/move-out documentation accurately and efficiently
- Managed rent collection process, ensuring timely payments from tenants and addressing any delinquencies
- Maintained accurate records of all financial transactions including rent payments, security deposits, and expenses
- Coordinated vendor relationships for repairs, maintenance services, landscaping, pest control etc
- Responded to emergency situations promptly by coordinating necessary repairs or contacting appropriate authorities when needed
- Assisted with eviction processes by preparing necessary legal documents and coordinating with attorneys if required
- Maintained positive relationships with tenants through effective communication channels including email updates or newsletters regarding property news or upcoming events
Leasing Manager
EMG Management
10.2021 - 12.2023
- Expertise in leasing and managing affordable housing properties
- Skilled in tenant relations, fair housing compliance, rent collection, and staff supervision
- Proven ability to maintain high occupancy rates while ensuring a positive experience for low-income tenants
- Dedicated to promoting safe, affordable housing options in line with government regulations and community needs
- Conducted thorough tenant screenings, including background checks and credit evaluations, to ensure quality residents
- Developed and implemented effective leasing strategies to attract and retain tenants, resulting in an average lease renewal rate of XX%
- Collaborated with marketing team to create compelling property listings and advertisements that generated XX% increase in leads
- Negotiated lease agreements with prospective tenants, achieving an average rental price increase of XX% annually
- Implemented online rent payment system, reducing late payments
- Coordinated move-in/move-out processes for tenants, ensuring smooth transitions and timely completion of required documentation
- Responded promptly to tenant inquiries or concerns regarding maintenance issues or lease terms, resolving problems efficiently
- Maintained accurate records of leases, rental payments, maintenance requests, and other tenant-related information using property management software
- Performed regular inspections of rental units to identify necessary repairs or improvements; coordinated with maintenance staff for timely resolution
- Created comprehensive market analysis reports on rental rates within the area to determine competitive pricing strategies for each property
- Organized open houses and property tours for potential renters; effectively highlighted key features to drive interest and secure leases
Education
High School Diploma -
North Summit High School
Coalville, UTSkills
- Accounts Payable
- Administrative experience
- Computer literacy
- Computer skills
- Customer Service
- Fair Housing regulations
- Leadership
- LIHTC
- Management
- Microsoft Excel
- Microsoft Word
- Organizational skills
- Property management
- Rent Cafe
- Supervising experience
- Time management
- Yardi
Timeline
Assistant Property Manager/ Floating Assistant Property Manager
Mission Rock Residential
12.2023 - Current
Leasing Manager
EMG Management
10.2021 - 12.2023
High School Diploma -
North Summit High School
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