Alisia Armstrong
North Fort Myers
Summary
Highly adaptable and eager learner with the ability to quickly adapt to new challenges and acquire new skills. Fully authorized to work in the United States for any employer, equipped to contribute effectively to diverse professional environments. Committed to continuous growth and development, ready to embrace opportunities that allow for expanding knowledge and expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lifeguard and Swim Instructor
Lee County Parks & Recreation
06.2023 - Current
- Maintained constant surveillance of pool area to ensure safety and prevent accidents
- Responded quickly and effectively to any emergencies or incidents that occurred in the water or on the pool deck
- Enforced all rules and regulations to maintain a safe swimming environment for patrons
- Provided excellent customer service by greeting patrons, answering questions, and addressing concerns
- Instructed individuals of all ages in proper swimming techniques, including freestyle, backstroke, breaststroke, and butterfly
- Developed personalized lesson plans based on individual skill levels and goals
- Assessed swimmers' abilities and provided constructive feedback for improvement
- Ensured a positive learning experience by creating a fun and supportive atmosphere during lessons
- Demonstrated proper use of lifeguard equipment such as rescue tubes, buoys, first aid kits, etc
- Participated in ongoing training sessions to stay updated on CPR/AED techniques and other lifesaving skills
- Mentored new lifeguards by providing guidance on policies/procedures
- Developed strong relationships with participants and their families, fostering a positive community atmosphere
- AFO, CPR, WSI Certified
- Handled closing procedures, such as money, and locking up
Server/Bartender/Manager
Diamond Billiards
09.2021 - 02.2023
- I would run the bar as well as be the manager on shift
- I would also serve on the floor
- Worked in a high volume bar
- Performed opening and closing duties
- Ran alcoholic drinks for customers and guests
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
Server/Manager
Ginza
02.2018 - 09.2021
- Serve food, and serve costumers as a server
- I would manage employees, deal with the money, and post orders
- I was at the front of the house, keeping restaurant clean and customers happy if any problems occurred
Manager
Taco Bell
01.2015 - 01.2019
- I dealt with inventory, money in the safe, customer surveys, and running shift
- I also would help out customers, making sure everything was to perfection and they were happy
Waitress/Assistant Manager
Ichiyummy
01.2017 - 02.2018
- I served food at an all you can eat, cleaning tables, and handling customer service
- As management, I dealt with making amends to costumers, talking to them, staying the front of the house making sure everything ran smoothly
- As well as, running staff and back of house
Education
Highschool diploma - General
North Fort Myers High School
North Fort MyersSkills
- Food Service
- POS
- Cashiering
- Microsoft Word
- Lifeguard
- Bartending
- Host/Hostess
- Cash Handling
- Restaurant Management
- Food Safety
- Customer Service
- Restaurant Experience
- Shift Management
- Pool Maintenance
- Busser
- Upselling
- Swimming
- Organizational Skills
- Leadership
- Server
- Assistant Manager Experience
- Management
- Hospitality
Certification
- Lifeguard Training
- CPR Certification
- Food Handler Certificate
Timeline
Lifeguard and Swim Instructor
Lee County Parks & Recreation
06.2023 - Current
Server/Bartender/Manager
Diamond Billiards
09.2021 - 02.2023
Server/Manager
Ginza
02.2018 - 09.2021
Waitress/Assistant Manager
Ichiyummy
01.2017 - 02.2018
Manager
Taco Bell
01.2015 - 01.2019
Highschool diploma - General
North Fort Myers High School
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