Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alisia Gonzalez

Miami,FL

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

5
5
years of professional experience

Work History

Assistant

Propel Aviation Services
01.2018 - 01.2019
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
  • Created and distributed agendas for meetings and conference calls as part of meeting preparation.

Sales Associate

Aeropostale
01.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Receptionist Assistant

New Blossom Miami Med Spa
03.2021 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.

Education

Associate of Science - Business Administration And Management

Miami Dade College
Miami, FL
06.2025

High School Diploma -

Miami Southridge Senior High School
Miami, FL
05.2023

Skills

  • Bilingual (English and Spanish)
  • Communication (Written and Verbal)
  • Prioritization and Problem solving
  • Organization and Planning
  • Phone Etiquette
  • Customer Service
  • Attention to Detail
  • Data Communications
  • Office Supplies and Inventory

Languages

Spanish
Native or Bilingual

Timeline

Receptionist Assistant

New Blossom Miami Med Spa
03.2021 - 01.2023

Sales Associate

Aeropostale
01.2020 - 01.2021

Assistant

Propel Aviation Services
01.2018 - 01.2019

Associate of Science - Business Administration And Management

Miami Dade College

High School Diploma -

Miami Southridge Senior High School
Alisia Gonzalez