Alisia Robinson
Richmond,KY
Summary
Compassionate Registered Nurse with distinguished understanding of home health, hospice and psychiatric functions. Skilled at developing comprehensive post-treatment plans with patients and doctors for quality healthcare. Committed to patient education and advocacy. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
29
29
years of professional experience
Work History
RN Clinical Manager
Amedisys Home Health
Lexington, KY
02.2023 - 01.2024
- Collaborated with physicians in developing patient-specific treatment plans.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Monitored and managed various treatment and care interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Created, implemented and evaluated patient care plans with medical team.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Managed complex cases involving multiple diagnoses or treatments.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Participated in community outreach programs aimed at promoting healthy lifestyles among vulnerable populations.
RN Manager & RN Staff Nurse
The Ridge Behavioral Health
Lexington, KY
12.2019 - 02.2023
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Conducted intake assessments with patients and relatives to gather case history.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Monitored and managed various treatment and care interventions.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Participated in community outreach programs aimed at promoting healthy lifestyles among vulnerable populations.
- Assessed patient health and developed individualized care plans accordingly.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Hospice Nurse
Hospice Care Plus
Richmond, KY
05.2018 - 07.2019
- Performed initial assessments of new patients to determine hospice eligibility.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Acted as a liaison between the patient, family members and hospice staff, physicians regarding treatment options or prognosis updates.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Provided guidance on managing symptoms related to terminal illnesses such as pain control techniques or nutrition counseling.
- Planned hospice care for elderly and disabled patients.
- Developed effective communication strategies with families to provide support throughout the course of illness.
- Coordinated with interdisciplinary team members to ensure quality care for all patients.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.
Lead Clinical Review Nurse
NCI
Remote, KY
05.2015 - 05.2018
- Researched relevant laws pertaining to active investigations.
- Presented case summaries at team meetings for review purposes.
- Provided expert testimony in court concerning investigation findings.
- Organized and maintained files of all investigative activities.
- Testified in court cases to back up case evidence and detail timelines.
- Maintained organized records of all information and material pertinent to open investigations.
- Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Evaluated nursing notes to confirm completeness and accuracy of descriptions outlining nursing care provided and corresponding patient responses.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Director of Nursing
Lifeline Home Health
Lexington, KY
04.2013 - 09.2014
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Implemented changes needed to correct deficiencies found during government inspections.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Implemented and directed clinical services and operations to deliver competent, quality care.
Director of Nursing
Interium Health Care of S.E. Louisiana
Covington, LA
09.2010 - 04.2013
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Conducted regular reviews to evaluate effectiveness of care plans.
- Collaborated with healthcare professionals to deliver high-quality patient care.
- Evaluated quality index scores and key performance indicators to identify opportunities for improvement.
- Trained staff nurses in medical office procedures to standardize quality of care.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Ensured that staff members adhere to professional standards of practice.
- Oversaw clinical operations and procedures while remaining current of federal and state regulations to ensure organization processes were fully compliant with new healthcare law requirements.
- Supported medical director in development and marketing of new healthcare services.
- Attended conferences and workshops to stay abreast of changes in the field.
- Managed patient care and clinic services and handled financial management, quality assurance and safety and risk management.
Director of Operations
Amedisys Home Health
Richmond, KY
12.2007 - 09.2010
- Collaborated with physicians in developing patient-specific treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Monitored and managed various treatment and care interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Ensured compliance with infection control policies and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA and OSHA.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Administered financial operations, budget development, expenditure authorization, accounting, service rate pricing and financial reporting.
VP of Clinical and Operations
Nurses Registry And Home Health
Lexington, KY
08.1997 - 11.2007
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Collaborated with others to discuss new opportunities.
- Achieved cost-savings by developing functional solutions to problems.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Ensured that staff members adhere to professional standards of practice.
- Conducted screening interviews to determine eligibility of possible subjects.
- Oversaw clinical operations and procedures while remaining current of federal and state regulations to ensure organization processes were fully compliant with new healthcare law requirements.
- Supported medical director in development and marketing of new healthcare services.
- Attended conferences and workshops to stay abreast of changes in the field.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
- Administered financial operations and handled budget development, expenditure authorization, accounting and financial reporting.
- Investigated incidents or complaints related to clinical practice.
- Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
- Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
Psychiatric Registered Nurse
Charter Ridge Behavioral Health
Lexington, KY
06.1995 - 08.1997
- Coached clients on healthy coping skills such as relaxation techniques or stress management strategies.
- Instructed individuals on how to cope with their mental health conditions through lifestyle changes, such as diet or exercise regimens.
- Met patient needs by devising and coordinating highly tailored care plans for each individual.
- Participated in interdisciplinary team meetings to discuss treatment plans and goals for each patient.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
- Administered medications according to physician orders.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Assessed client responses to medication regimes and reported any adverse reactions.
- Encouraged positive behavior change by reinforcing desired behaviors through reward systems.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Tracked client movement on and off unit by documenting times and destinations of clients.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Performed physical and mental assessments of psychiatric patients.
Education
Associate of Science - Vocational-Technical Education
Eastern Kentucky University
Richmond, KY05-2002
Associate of Applied Science - Nursing
Eastern Kentucky University
Richmond, KY05-1995
Skills
- Direct and Indirect Patient Care
- Team Coordination
- Centers for Medicare and Medicaid Regulatory Compliance
- Staff Supervision
- Nursing Staff Leadership
- Chronic Disease Management
- Quality Improvement
- Health Promotion
- Community Health
- Geriatric Care
- Compassion and Empathy
References
References available upon request.
Timeline
RN Clinical Manager
Amedisys Home Health
02.2023 - 01.2024
RN Manager & RN Staff Nurse
The Ridge Behavioral Health
12.2019 - 02.2023
Hospice Nurse
Hospice Care Plus
05.2018 - 07.2019
Lead Clinical Review Nurse
NCI
05.2015 - 05.2018
Director of Nursing
Lifeline Home Health
04.2013 - 09.2014
Director of Nursing
Interium Health Care of S.E. Louisiana
09.2010 - 04.2013
Director of Operations
Amedisys Home Health
12.2007 - 09.2010
VP of Clinical and Operations
Nurses Registry And Home Health
08.1997 - 11.2007
Psychiatric Registered Nurse
Charter Ridge Behavioral Health
06.1995 - 08.1997
Associate of Science - Vocational-Technical Education
Eastern Kentucky University
Associate of Applied Science - Nursing
Eastern Kentucky University
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