Courtesy Clerk
Smiths Food And Drug
Albuquerque, New Mexico
01.2022 - 05.2022
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Assisted customers with large purchases by carrying items to vehicles.
- Restocked and organized merchandise in front lanes.
- Returned unwanted items to correct store locations and restocked shelves.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Conducted one-on-one training with 2 new employees to teach various store procedures.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Delivered excellent customer service, resulting in consistent 90% customer satisfaction rating.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Exhibited high energy and professionalism when dealing with clients and staff.
