Alisiante Windham
Summary
Compassionate and dedicated Licensed Vocational Nurse (LVN) candidate with over 13 years of progressive healthcare experience in high-volume outpatient, pediatric, primary care, geriatric, home health, and float pool settings. Offers a strong clinical foundation in patient assessment, medication administration, immunizations, phlebotomy, wound care, and care coordination. Experienced Clinic Supervisor and Clinical Trainer recognized for leading multidisciplinary teams, improving clinical workflows, and mentoring healthcare staff. Committed to delivering safe, evidence-based, patient-centered care while collaborating effectively with interdisciplinary teams. Eager to transition into an LVN role and contribute strong clinical judgment, leadership experience, and a passion for improving patient outcomes.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Cedars Siani
Beverly Hills, California
09.2024 - Current
- Provided comprehensive clinical and administrative support to pediatric physicians and multidisciplinary healthcare teams in a high-volume outpatient pediatric clinic.
- Roomed patients and obtained detailed medical histories, chief complaints, medication reconciliation, allergies, and vital signs, including height, weight, temperature, pulse, respirations, blood pressure, oxygen saturation, head circumference, and growth measurements.
- Accurately documented patient encounters, assessments, provider orders, and treatment plans in the electronic health record (EHR) while maintaining HIPAA compliance.
- Assisted physicians with well-child examinations, sick visits, developmental screenings, sports physicals, and minor in-office procedures using sterile technique and infection prevention practices.
- Performed pediatric phlebotomy and specimen collection, including venipuncture, capillary blood draws, throat cultures, nasal swabs, urine collection, and other laboratory specimens while ensuring proper labeling and handling.
- Administered childhood and adolescent immunizations, injectable medications, and other provider-ordered treatments in accordance with CDC guidelines, physician orders, and organizational protocols.
- Monitored vaccine inventory, maintained proper cold chain storage and temperature logs, and ensured compliance with vaccine handling and documentation requirements.
- Conducted point-of-care testing, including rapid strep, influenza, COVID-19, RSV, urinalysis, blood glucose testing, hemoglobin, and other CLIA-waived laboratory procedures.
- Assisted with wound care, dressing changes, suture and staple removal, ear irrigations, nebulizer treatments, vision and hearing screenings, and other delegated clinical procedures.
- Prepared examination and procedure rooms by sterilizing instruments, stocking supplies, and maintaining equipment to support safe and efficient patient care.
- Educated patients and families regarding immunization schedules, medications, treatment plans, preventive care, nutrition, developmental milestones, and follow-up instructions as directed by providers.
- Scheduled appointments, coordinated specialty referrals, obtained prior authorizations, verified insurance eligibility, and facilitated communication between providers, patients, and families.
- Responded to patient and parent inquiries, triaged telephone messages appropriately, and coordinated timely follow-up with physicians and nursing staff.
- Maintained accurate inventory of vaccines, medications, laboratory supplies, and clinical equipment to support uninterrupted clinic operations.
- Collaborated with physicians, nurses, laboratory personnel, and interdisciplinary healthcare teams to deliver compassionate, family-centered care while maintaining efficient clinic workflow.
- Promoted patient safety and quality care by adhering to OSHA, HIPAA, infection control, and organizational policies and procedures.
Medical Assistant II
WelbeHealth
Pasadena, California
05.2023 - 08.2023
- Perform required pre-exam physical tests, like measuring and documenting participants’ vital signs, preforming vaccinations and numerous blood test via phlebotomy
- Prepared participants for appointments by setting up exam rooms, checking them in and out, and obtaining accurate histories of present illness to ensure efficient and smooth clinic operations
- Performed general medical procedures, such as dressing changes and suture removal, under physician supervision.
- Collected and prepared laboratory specimens as ordered while performing routine sterilization of medical and dental equipment to maintain safety and compliance standards
- Maintain clinic logs and ensure exam rooms are properly stocked, sanitized, and always re-prepped for participant encounters
- Trained new Medical Assistants and LVNs on electronic medical record system and essential skills to uphold WelbeHealth clinic standards and enhance team capabilities
Clinic Supervisor | Certified Medical Assistant II | Clinical Trainer
UC San Diego/Rady Children's Hospital
La Jolla, California
05.2018 - 10.2022
- Oversaw daily clinic operations, including provider and resident schedules, template management, workflow optimization, and patient throughput to ensure efficient clinic performance.
- Recruited, interviewed, onboarded, trained, and conducted annual performance evaluations for Medical Assistants, Licensed Vocational Nurses, and administrative staff to foster professional growth and high-performing teams.
- Supervised staff scheduling, monitored attendance, approved timekeeping, and coordinated daily staffing assignments to maintain appropriate clinical coverage.
- Managed vaccine, medication, medical supply, and equipment inventories, ensuring proper storage, temperature monitoring, regulatory compliance, and uninterrupted patient care.
- Maintained vaccine inventory and cold chain management in accordance with CDC and organizational guidelines.
- Oversaw clinic financial processes, including collecting patient payments, reconciling daily transactions, preparing bank deposits, and maintaining financial accuracy and accountability.
- Served as Clinical Trainer by providing one-on-one and group instruction to Medical Assistants and Licensed Vocational Nurses on clinical competencies, workflows, infection prevention, and organizational policies.
- Developed and reinforced standardized clinical workflows to improve efficiency, quality of care, patient safety, and regulatory compliance.
- Utilized Epic EMR to schedule patient appointments, manage provider calendars, document patient encounters, process referrals, verify insurance eligibility, collect co-payments, and coordinate front-office operations.
- Collected and documented comprehensive patient information, including vital signs, height, weight, temperature, pulse, respirations, blood pressure, oxygen saturation, medication reconciliation, allergies, and chief complaints within Epic EMR.
- Assisted physicians and residents with circumcisions, minor surgical procedures, examinations, and specialty pediatric procedures while maintaining sterile technique.
- Prepared examination and procedure rooms, sterilized instruments, and maintained compliance with OSHA, HIPAA, infection control, and Joint Commission standards.
- Administered immunizations, injectable medications, and other provider-ordered treatments while monitoring patients for adverse reactions and documenting administration accurately.
- Performed wound assessments, dressing changes, bandaging, suture removal, and post-procedure care following provider instructions.
- Conducted point-of-care testing, specimen collection, venipuncture, injections, EKGs, and other clinical procedures within scope of practice.
- Educated patients and families on medications, immunizations, treatment plans, preventive care, and follow-up instructions to support positive health outcomes.
- Collaborated with physicians, residents, nurses, and multidisciplinary teams to coordinate patient care, resolve operational issues, and improve clinic efficiency.
- Monitored clinic compliance with quality assurance initiatives, safety standards, and documentation requirements while identifying opportunities for continuous process improvement.
- Served as a clinical resource and mentor to staff, promoting teamwork, accountability, and excellence in patient-centered pediatric care.
Medical Assistant/Receptionist Medial and Dental
Equitas Health
Columbus, Ohio
05.2017 - 04.2018
- Front office including checking patients in and out using Epic EMR and Dentrix EMR
- Answering phones and scheduling appointments
- Verified insurance eligibility to facilitate patient access to care
- Collected copayments and managed account debts to ensure timely payments
- Completed and submitted prior authorizations for dental procedures to expedite treatment approval
- Scanned and imported medical records into Epic EMR and Dentrix EMR
- Collected chief complaints and patient information, ensuring accurate medical history documentation
- Conducted vital signs, prepared patients, performed EKGs, venipunctures, pulmonary function tests, and hearing tests
- Collected, prepared and analyzed laboratory specimens; Performed vaccinations and other various injections
- Assisted with minor surgeries and procedures, providing wound care and bandaging to facilitate recovery
- Maintained hygiene standards in patient rooms, promoting health and safety for patients and staff
- Front office including filing charts, scheduling and faxing
- Experience with Athenanet, Centricity EMR, and Microsoft Office
Medical Assistant Direct Care Provider
FireFly Support Services
Columbus, Ohio
10.2016 - 04.2018
- Supported individuals with developmental and mental disabilities in daily activities to enhance their quality of life
- Performed delegated nursing tasks under the supervision of a licensed nurse.
- Measured and documented vital signs, height, weight, and oxygen saturation.
- Assisted patients with activities of daily living (ADLs) as delegated.
- Collected and documented patient health information and reported changes in condition to the supervising nurse.
- Assisted with medication reminders and documented medication adherence (within agency policy and scope of practice).
- Performed finger-stick blood glucose testing and documented results.
- Assisted with wound care preparation and dressing changes as delegated.
- Collected non-invasive specimens (e.g., urine) according to protocol.
- Maintained accurate patient records and electronic documentation.
- Reinforced patient education provided by the nurse regarding medications, disease management, and safety.
- Assisted with mobility, transfers, range-of-motion exercises, and fall prevention measures.
- Maintained infection control standards and ensured proper cleaning of equipment and supplies.
- Coordinated with nurses, therapists, physicians, and caregivers to support continuity of care.
- Prepared and maintained medical supplies and equipment for patient visits.
- Observed and promptly reported changes in patients' physical or emotional condition to the supervising nurse.
Medical Assistant II Float /Medical Assistant II
OhioHealth
Columbus, Ohio
08.2013 - 05.2017
- Collected chief complaints and patient information, ensuring accurate medical history documentation
- Conducted vital signs, prepared patients, performed EKGs, venipunctures, pulmonary function tests, and hearing tests
- Collected, prepared and analyzed laboratory specimens; Performed vaccinations and other various injections
- Assisted with minor surgeries and procedures, providing wound care and bandaging to facilitate recovery
- Maintained hygiene standards in patient rooms, promoting health and safety for patients and staff
- Front office including filing charts, scheduling and faxing
- Experience with Athenanet, Centricity EMR, and Microsoft Office
- CareConnect SuperUser Float – assisting various OhioHealth offices transition into the new Epic EMR
Front Desk Agent
Hampton Inn
11.2012 - 08.2013
- Welcomed and assisted guests at the front desk to ensure a positive experience.
- Utilize Hilton OnQ database to check in and process guests’ payments
- Addressed and resolved various guest complaints effectively to maintain satisfaction.
- Developed strong communication and customer service skills through daily interactions.
Medical Assistant Direct Care Provider
Hearts of Hope Institute
Columbus, Ohio
09.2011 - 07.2013
- Working with individuals with developmental and mental disabilities
- Performed delegated nursing tasks under the supervision of a licensed nurse.
- Measured and documented vital signs, height, weight, and oxygen saturation.
- Assisted patients with activities of daily living (ADLs) as delegated.
- Collected and documented patient health information and reported changes in condition to the supervising nurse.
- Assisted with medication reminders and documented medication adherence (within agency policy and scope of practice).
- Performed finger-stick blood glucose testing and documented results.
- Assisted with wound care preparation and dressing changes as delegated.
- Collected non-invasive specimens (e.g., urine) according to protocol.
- Maintained accurate patient records and electronic documentation.
- Reinforced patient education provided by the nurse regarding medications, disease management, and safety.
- Assisted with mobility, transfers, range-of-motion exercises, and fall prevention measures.
- Maintained infection control standards and ensured proper cleaning of equipment and supplies.
- Coordinated with nurses, therapists, physicians, and caregivers to support continuity of care.
- Prepared and maintained medical supplies and equipment for patient visits.
- Observed and promptly reported changes in patients' physical or emotional condition to the supervising nurse.
Medical Assistant (Externship)
Buckeye Family Health
08.2011 - 08.2011
- Managed front office tasks including filing charts, scheduling appointments, and faxing documents.
- Took chief complaints and patient information including medical history
- Performed vital signs, prepped patients , EKGs, venipunctures, pulmonary function test and hearing test
- Collected, prepared and analyzed laboratory specimens; Performed injections including allergy and B12 injections
- Provided wound care and applied bandages to ensure proper healing.
- Sanitized and maintained patient rooms, supporting a clean and safe environment for patient care.
Education
Licensed Vocational Nurse - Nursing
American Career College
CA09-2026
Medical Assistant -
Kaplan College
Columbus, OH09-2011
Registered Nurse -
Hondros College of Nursing
Westerville, OHSkills
- Patient Assessment
- Vital Signs Monitoring
- Medication Administration
- Immunization Administration
- Phlebotomy (Venipuncture & Capillary Collection)
- Specimen Collection & Processing
- Wound Care & Dressing Changes
- Infection Prevention & Control
- Medication Reconciliation
- Point-of-Care Testing (POCT)
- EKG Administration
- Patient & Family Education
- Pediatric Care
- Home Health Care
- Clinical Documentation
- Electronic Medical Records (Epic EMR)
- Care Coordination
- Clinical Procedures Assistance
- Sterile Technique
- Medical Terminology
- Clinical Supervision
- Staff Leadership
- Clinical Training & Precepting
- Employee Onboarding
- Workflow Coordination
- Clinic Operations
- Staff Scheduling
- Performance Evaluations
- Quality Improvement
- Regulatory Compliance (HIPAA, OSHA)
- Inventory & Vaccine Management
- Process Improvement
- Team Collaboration
- Critical Thinking
- Clinical Judgment
- Prioritization
- Time Management
- Communication
- Patient Advocacy
- Compassionate Care
- Conflict Resolution
- Organization
- Adaptability
- Attention to Detail
- Multidisciplinary Collaboration
Timeline
Medical Assistant
Cedars Siani
09.2024 - Current
Medical Assistant II
WelbeHealth
05.2023 - 08.2023
Clinic Supervisor | Certified Medical Assistant II | Clinical Trainer
UC San Diego/Rady Children's Hospital
05.2018 - 10.2022
Medical Assistant/Receptionist Medial and Dental
Equitas Health
05.2017 - 04.2018
Medical Assistant Direct Care Provider
FireFly Support Services
10.2016 - 04.2018
Medical Assistant II Float /Medical Assistant II
OhioHealth
08.2013 - 05.2017
Front Desk Agent
Hampton Inn
11.2012 - 08.2013
Medical Assistant Direct Care Provider
Hearts of Hope Institute
09.2011 - 07.2013
Medical Assistant (Externship)
Buckeye Family Health
08.2011 - 08.2011
Licensed Vocational Nurse - Nursing
American Career College
Medical Assistant -
Kaplan College
Registered Nurse -
Hondros College of Nursing