Summary
Overview
Work History
Education
Skills
Certification
VOLUNTEER EXPERIENCE
Accomplishments
Languages
Timeline
Generic
ALISON ARIAS

ALISON ARIAS

Albany

Summary

Bilingual mental health professional and Licensed Clinical Psychologist with expertise in individual psychotherapy and clinical assessment. Experience developing culturally responsive treatment plans that address diverse client needs, foster emotional regulation, and enhance coping skills in both clinical and community settings.

Overview

1
1
Certification
14
14
years of professional experience

Work History

MENTAL HEALTH COUNSELING INTERN / THERAPIST

AR Mental Health Counseling
Troy
05.2025 - Current
  • Provide individual psychotherapy under supervision to clients experiencing anxiety, depression, addiction, relationship concerns, and identity-related challenges.
  • Conduct intake assessments, develop treatment goals, document progress, and evaluate client needs throughout treatment.
  • Apply trauma-informed, culturally responsive, and gender-affirming approaches to address client needs.
  • Use evidence-informed interventions to support emotional regulation, coping skills, self-awareness, and progress toward treatment goals.
  • Participate in clinical supervision and case consultation to strengthen treatment planning, ethical practice, and quality of care.

GRADUATE ASSISTANT

Russell Sage College
Albany
01.2024 - Current
  • Assisted faculty with research projects and academic preparation.
  • Coordinated events and workshops for student engagement initiatives.
  • Facilitated communication between faculty, students, and administration.
  • Managed scheduling and logistics for departmental meetings and classes.
  • Support prospective students through outreach calls and emails, application guidance, admissions events, and Salesforce record management.
  • Created fliers and materials, working closely with the communications team to promote campus events.
  • Provided tutoring and mentoring to students requiring extra academic support.

VISA ASSISTANT

U.S. Embassy
Santo Domingo
05.2019 - 01.2024
  • Processed complex immigrant and nonimmigrant visa cases, conducted applicant interviews, reviewed documentation, captured biometrics, and performed quality assurance.
  • Conducted interviews with visa applicants, gathering necessary documentation and assessing eligibility as per visa requirements.
  • Independently and collaboratively managed visa processing tasks, including data entry, document scanning, biometric capture, quality assurance, and issuance tracking.
  • Advised consular officers by providing culturally informed background information on local customs and personalities.
  • Maintained strict confidentiality and provided culturally informed background information to consular officers.
  • Assisted applicants with inquiries regarding visa procedures and requirements.
  • Coordinated appointment scheduling for visa interviews with consular officers.
  • Prepared case files and maintained organized records for all applications.
  • Scanned and uploaded visa application documents into a secure database system.
  • Conducted background checks on prospective clients prior to submitting their applications.

CUSTOMER SERVICE REPRESENTATIVE

Alorica
Santo Domingo
11.2016 - 05.2019
  • Engaged potential customers through detailed product and service information, addressing questions, and recommending offerings to meet customer needs while accurately recording and updating customer account information.
  • Resolved customer concerns, maintained account records, provided product and service guidance, and supported customer satisfaction.
  • Resolved customer issues by identifying problems, delivering effective solutions, and ensuring follow-up for satisfactory resolutions while preparing and analyzing product/service reports.
  • Resolved escalated customer calls by providing tailored solutions to complex issues., providing effective solutions for complex problems.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Utilized company software to track customer interactions and process orders.
  • Prevented key account losses by researching discrepancies and implementing corrective actions.
  • Informed customers about product features to enhance their understanding and usage. on product features and promotions to improve understanding.

ASSISTANT DIRECTOR / MONITOR

Kid's Fitness
Santo Domingo
05.2012 - 08.2016
  • Supervised and coordinated 15-20 staff members, led training initiatives, supported program operations, and mentored children to enhance program delivery.
  • Designed and led staff training, maintained essential food and medical supplies, and supported meal preparation and service for camp participants.
  • Assisted kitchen staff with food preparation and meal service while guiding children to assigned tables, ensuring structured mealtimes.
  • Communicated with parents, community partners, and external liaisons to build strong relationships, contributing to a positive summer camp environment.
  • Managed children's behaviors, serving as a role model and mentor to promote positive development.

Education

M.A. - Mental Health and Community Psychology

Russell Sage College
Albany, NY
05-2026

B.A. - Clinical Psychology

Universidad Catlica Santo Domingo
Santo Domingo, Dominican Republic

Additional Studies in Law -

Pontificia Universidad Catlica Madre y Maestra (PUCMM)
Dominican Republic

Skills

  • Counseling assessment
  • Treatment planning
  • Trauma-informed care
  • Gender-affirming support
  • Crisis support and HIPAA compliance
  • Client engagement
  • Ethical practice
  • Confidentiality and diplomacy
  • Mentoring and supervision
  • Supervisory experience
  • Salesforce data entry
  • Organization and teamwork

Certification

  • Narcot Training May 2024
  • Human Subjects Research 2024
  • Cognition, Thought and Language 2023
  • COVID-19: Back to Campus
  • COVID-19: Insights for Higher Education Leaders

VOLUNTEER EXPERIENCE

Special Olympics New York | Clifton Park, NY
Strong Minds Volunteer, Healthy Athletes Program | April 2026

  • Conducted pre- and post-competition assessments with athletes with intellectual and developmental disabilities to evaluate coping strategies and responses to competition-related stress.
  • Collaborated with athletes and their support persons to gather relevant information and provide respectful, individualized emotional support.

New York Mental Health Counselors Association | New York, NY
Student Ambassador | 2026

  • Assisted speakers by providing logistical support, guidance, and accommodations throughout the event.
  • Welcomed and directed attendees to presentations, workshops, and scheduled activities.
  • Answered attendee questions and helped create an organized and welcoming conference environment.

Accomplishments

  • Eagle Award Outstanding contributions to the Legal Permanent Resident Boarding Foil Team (2023), Certificate of Appreciation Support of the Womens Health Fair and U.S. Embassy community partnership (2022), Eagle Award Successful implementation of the Modern Immigrant Visa Platform (2021), Eagle Award Diligence supporting immigrant visa case preparation during unprecedented backlogs (2020), Best Customer Service Agent (2017)

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

MENTAL HEALTH COUNSELING INTERN / THERAPIST

AR Mental Health Counseling
05.2025 - Current

GRADUATE ASSISTANT

Russell Sage College
01.2024 - Current

VISA ASSISTANT

U.S. Embassy
05.2019 - 01.2024

CUSTOMER SERVICE REPRESENTATIVE

Alorica
11.2016 - 05.2019

ASSISTANT DIRECTOR / MONITOR

Kid's Fitness
05.2012 - 08.2016

M.A. - Mental Health and Community Psychology

Russell Sage College

B.A. - Clinical Psychology

Universidad Catlica Santo Domingo

Additional Studies in Law -

Pontificia Universidad Catlica Madre y Maestra (PUCMM)
ALISON ARIAS